HubSpot Service Hub vs Intercom: what each really costs

Team size

Billing

HubSpot Service Hub

No plan for this billing option

No paid plan to compare for this billing option.

Intercom

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleHubSpot Service HubIntercom
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planYesNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

HubSpot Service Hub vs Intercom pricing questions

How much do HubSpot Service Hub and Intercom cost?
HubSpot Service Hub paid plans start at $90/user/month (Professional (annual)). Intercom paid plans start at $29/user/month (Essential).
Is HubSpot Service Hub or Intercom cheaper for 5 users?
Intercom is cheaper for 5 users: $1,740 per year on Essential, against $5,400 per year for HubSpot Service Hub on Professional (annual). That is $3,660 less per year, before tax.
Is HubSpot Service Hub or Intercom cheaper for 10 users?
Intercom is cheaper for 10 users: $3,480 per year on Essential, against $10,800 per year for HubSpot Service Hub on Professional (annual). That is $7,320 less per year, before tax.
Is HubSpot Service Hub or Intercom cheaper for 25 users?
Intercom is cheaper for 25 users: $8,700 per year on Essential, against $27,000 per year for HubSpot Service Hub on Professional (annual). That is $18,300 less per year, before tax.
Do HubSpot Service Hub and Intercom have a free plan?
HubSpot Service Hub lists a free plan; Intercom does not list one on its official pricing.