Служба поддержки: сколько это стоит на самом деле
Сколько стоят help desk и сервисы поддержки клиентов в расчёте на одного агента.
Продукты и начальные цены
Цена самого дешёвого платного тарифа каждого продукта, в алфавитном порядке. Реальная стоимость зависит от размера команды и от того, платите вы помесячно или за год, поэтому для точного расчёта откройте страницу продукта.
- ChatwootChatwootChatwoot is customer support software from Chatwoot.От $19 / мес.
- CrispCrisp IM SASCrisp collects customer conversations from all channels in one shared team inbox.Бесплатный тариф
- DeskproDeskproMultichannel help desk for support teams of 5 agents and more.От $39 / мес.
- eDeskeDeskeDesk is help desk software from eDesk.От $39 / мес.
- FreshdeskFreshworks Inc.Freshdesk provides customer service software with omnichannel ticketing and automated workflows.Смотреть тарифы
- FreshserviceFreshworks Inc.Freshservice is a platform for managing IT services, operations, and assets.Смотреть тарифы
- FrontFrontShared inbox and customer service platform for teams.От $25 / мес.
- GistGistGist is customer support software from Gist.От $29 / мес.
- GorgiasGorgiasHelpdesk built for ecommerce stores.От $10 / мес.
- GrooveGrooveSimple shared inbox and help desk for small teams.От $49 / мес.
- HappyFoxHappyFoxHelp desk and ticketing software for support teams.От $0.33 / мес.
- Help ScoutHelp ScoutHelp Scout is customer support software with a shared inbox for email, SMS, social, chat, and voice.От $0.75 / мес.
- HelpwiseHelpwiseShared inbox and help desk for small teams handling email, chat and social messages together.От $12 / мес.
- HiverHiverHelp desk that works inside Gmail.От $25 / мес.
- HubSpot Service HubHubSpotHubSpot's customer service software with help desk and knowledge base.От $90 / мес.
- IntercomIntercomAI-first customer service platform with chat and help desk.От $29 / мес.
- Jira Service ManagementAtlassianAtlassian's IT service management and help desk software.Бесплатный тариф
- JivoChatJivoChatJivoChat is live chat software from JivoChat.Смотреть тарифы
- KayakoKayakoKayako is help desk software from Kayako.Смотреть тарифы
- KommunicateKommunicateKommunicate is customer support software from Kommunicate.От $34 / мес.
- KustomerKustomerAI-powered customer service CRM.Смотреть тарифы
- LiveAgentLiveAgentHelp desk with ticketing, live chat and call center.От $15 / мес.
- LiveChatTextLiveChat provides live chat software for real-time website customer support.От $19 / мес.
- OlarkOlarkWebsite live chat with an optional AI website agent.От $29 / мес.
- osTicketEnhancesoftosTicket is help desk software from Enhancesoft.От $12 / мес.
- Re:amazeGoDaddyHelp desk and live chat for online stores.От $29 / мес.
- RichpanelRichpanelRichpanel is customer support software from Richpanel.От $99 / мес.
- SmartsuppSmartsuppSmartsupp is live chat software from Smartsupp.Смотреть тарифы
- SupportBeeSupportBeeSimple shared inbox and ticketing for small support teams.От $17 / мес.
- SysAidSysAidSysAid is IT service desk software from SysAid.От $89 / мес.
- tawk.totawk.totawk.to is live chat software from tawk.to.Бесплатный тариф
- TidioTidioLive chat and AI chatbots for customer service.Смотреть тарифы
- ZendeskZendeskCustomer service software with help desk and chat.Смотреть тарифы
Цены в том виде, в каком их публикует каждая компания, без налогов.
Сравнения цен
- Chatwoot vs Deskpro
- Chatwoot vs eDesk
- Chatwoot vs Front
- Chatwoot vs Gist
- Chatwoot vs Gorgias
- Chatwoot vs Groove
- Chatwoot vs HappyFox
- Chatwoot vs Help Scout
- Chatwoot vs Helpwise
- Chatwoot vs Hiver
- Chatwoot vs HubSpot Service Hub
- Chatwoot vs Intercom
- Chatwoot vs Kommunicate
- Chatwoot vs LiveAgent
- Chatwoot vs LiveChat
- Chatwoot vs Olark
- Chatwoot vs osTicket
- Chatwoot vs Re:amaze
- Chatwoot vs Richpanel
- Chatwoot vs SupportBee
- Chatwoot vs SysAid
- Deskpro vs eDesk
- Deskpro vs Front
- Deskpro vs Gist
- Deskpro vs Gorgias
- Deskpro vs Groove
- Deskpro vs HappyFox
- Deskpro vs Help Scout
- Deskpro vs Helpwise
- Deskpro vs Hiver
- Deskpro vs HubSpot Service Hub
- Deskpro vs Intercom
- Deskpro vs Kommunicate
- Deskpro vs LiveAgent
- Deskpro vs LiveChat
- Deskpro vs Olark
- Deskpro vs osTicket
- Deskpro vs Re:amaze
- Deskpro vs Richpanel
- Deskpro vs SupportBee
- Deskpro vs SysAid
- eDesk vs Front
- eDesk vs Gist
- eDesk vs Gorgias
- eDesk vs Groove
- eDesk vs HappyFox
- eDesk vs Help Scout
- eDesk vs Helpwise
- eDesk vs Hiver
- eDesk vs HubSpot Service Hub
- eDesk vs Intercom
- eDesk vs Kommunicate
- eDesk vs LiveAgent
- eDesk vs LiveChat
- eDesk vs Olark
- eDesk vs osTicket
- eDesk vs Re:amaze
- eDesk vs Richpanel
- eDesk vs SupportBee
- eDesk vs SysAid
- Front vs Gist
- Front vs Gorgias
- Front vs Groove
- Front vs HappyFox
- Front vs Help Scout
- Front vs Helpwise
- Front vs Hiver
- Front vs HubSpot Service Hub
- Front vs Intercom
- Front vs Kommunicate
- Front vs LiveAgent
- Front vs LiveChat
- Front vs Olark
- Front vs osTicket
- Front vs Re:amaze
- Front vs Richpanel
- Front vs SupportBee
- Front vs SysAid
- Gist vs Gorgias
- Gist vs Groove
- Gist vs HappyFox
- Gist vs Help Scout
- Gist vs Helpwise
- Gist vs Hiver
- Gist vs HubSpot Service Hub
- Gist vs Intercom
- Gist vs Kommunicate
- Gist vs LiveAgent
- Gist vs LiveChat
- Gist vs Olark
- Gist vs osTicket
- Gist vs Re:amaze
- Gist vs Richpanel
- Gist vs SupportBee
- Gist vs SysAid
- Gorgias vs Groove
- Gorgias vs HappyFox
- Gorgias vs Help Scout
- Gorgias vs Helpwise
- Gorgias vs Hiver
- Gorgias vs HubSpot Service Hub
- Gorgias vs Intercom
- Gorgias vs Kommunicate
- Gorgias vs LiveAgent
- Gorgias vs LiveChat
- Gorgias vs Olark
- Gorgias vs osTicket
- Gorgias vs Re:amaze
- Gorgias vs Richpanel
- Gorgias vs SupportBee
- Gorgias vs SysAid
- Groove vs HappyFox
- Groove vs Help Scout
- Groove vs Helpwise
- Groove vs Hiver
- Groove vs HubSpot Service Hub
- Groove vs Intercom
- Groove vs Kommunicate
- Groove vs LiveAgent
- Groove vs LiveChat
- Groove vs Olark
- Groove vs osTicket
- Groove vs Re:amaze
- Groove vs Richpanel
- Groove vs SupportBee
- Groove vs SysAid
- HappyFox vs Help Scout
- HappyFox vs Helpwise
- HappyFox vs Hiver
- HappyFox vs HubSpot Service Hub
- HappyFox vs Intercom
- HappyFox vs Kommunicate
- HappyFox vs LiveAgent
- HappyFox vs LiveChat
- HappyFox vs Olark
- HappyFox vs osTicket
- HappyFox vs Re:amaze
- HappyFox vs Richpanel
- HappyFox vs SupportBee
- HappyFox vs SysAid
- Help Scout vs Helpwise
- Help Scout vs Hiver
- Help Scout vs HubSpot Service Hub
- Help Scout vs Intercom
- Help Scout vs Kommunicate
- Help Scout vs LiveAgent
- Help Scout vs LiveChat
- Help Scout vs Olark
- Help Scout vs osTicket
- Help Scout vs Re:amaze
- Help Scout vs Richpanel
- Help Scout vs SupportBee
- Help Scout vs SysAid
- Helpwise vs Hiver
- Helpwise vs HubSpot Service Hub
- Helpwise vs Intercom
- Helpwise vs Kommunicate
- Helpwise vs LiveAgent
- Helpwise vs LiveChat
- Helpwise vs Olark
- Helpwise vs osTicket
- Helpwise vs Re:amaze
- Helpwise vs Richpanel
- Helpwise vs SupportBee
- Helpwise vs SysAid
- Hiver vs HubSpot Service Hub
- Hiver vs Intercom
- Hiver vs Kommunicate
- Hiver vs LiveAgent
- Hiver vs LiveChat
- Hiver vs Olark
- Hiver vs osTicket
- Hiver vs Re:amaze
- Hiver vs Richpanel
- Hiver vs SupportBee
- Hiver vs SysAid
- HubSpot Service Hub vs Intercom
- HubSpot Service Hub vs Kommunicate
- HubSpot Service Hub vs LiveAgent
- HubSpot Service Hub vs LiveChat
- HubSpot Service Hub vs Olark
- HubSpot Service Hub vs osTicket
- HubSpot Service Hub vs Re:amaze
- HubSpot Service Hub vs Richpanel
- HubSpot Service Hub vs SupportBee
- HubSpot Service Hub vs SysAid
- Intercom vs Kommunicate
- Intercom vs LiveAgent
- Intercom vs LiveChat
- Intercom vs Olark
- Intercom vs osTicket
- Intercom vs Re:amaze
- Intercom vs Richpanel
- Intercom vs SupportBee
- Intercom vs SysAid
- Kommunicate vs LiveAgent
- Kommunicate vs LiveChat
- Kommunicate vs Olark
- Kommunicate vs osTicket
- Kommunicate vs Re:amaze
- Kommunicate vs Richpanel
- Kommunicate vs SupportBee
- Kommunicate vs SysAid
- LiveAgent vs LiveChat
- LiveAgent vs Olark
- LiveAgent vs osTicket
- LiveAgent vs Re:amaze
- LiveAgent vs Richpanel
- LiveAgent vs SupportBee
- LiveAgent vs SysAid
- LiveChat vs Olark
- LiveChat vs osTicket
- LiveChat vs Re:amaze
- LiveChat vs Richpanel
- LiveChat vs SupportBee
- LiveChat vs SysAid
- Olark vs osTicket
- Olark vs Re:amaze
- Olark vs Richpanel
- Olark vs SupportBee
- Olark vs SysAid
- osTicket vs Re:amaze
- osTicket vs Richpanel
- osTicket vs SupportBee
- osTicket vs SysAid
- Re:amaze vs Richpanel
- Re:amaze vs SupportBee
- Re:amaze vs SysAid
- Richpanel vs SupportBee
- Richpanel vs SysAid
- SupportBee vs SysAid
Как выбрать
Посмотрите цену за агента, каналы в каждом тарифе и не стоят ли функции ИИ дополнительно.
Калькулятор реальной стоимости (на английском) · Версия на английском