Intercom vs JustCall: what each really costs
Team size
Billing
Intercom
No plan for this billing option
No paid plan to compare for this billing option.
JustCall
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Intercom | JustCall |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Intercom vs JustCall: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Intercom
- AI conversation simulationsTest fully simulated customer conversations from start to finish.
- Multichannel Fin AI AgentDeploys Fin across phone, email, chat, Slack and more.
- CopilotCopilot works proactively and connects to tools your team uses.
- TicketingOne ticketing system for customer issues, back-office collaboration and tracker tickets.
- Outbound messagingOnboard, educate and notify customers with automated in-context messages.
- Human handoffFin asks a teammate when it needs approval or information.
- Knowledge HubCentralizes the information that powers Fin, human and self-serve support.
- APIs and MCP actionsFin pulls in customer data and takes action through APIs or MCP.
Source:intercom.com ·
JustCall
- Numbers in 70+ countriesLocal, international and toll-free numbers in over 70 countries.
- Sales dialersPower, dynamic and 10-line parallel dialers.
- Unified messaging inboxSMS, MMS and WhatsApp in one inbox.
- AI Voice AgentAI answers calls, resolves inquiries, books meetings and escalates to humans.
- Call coaching and summariesOn-call suggestions, AI summaries and call scores.
- CRM integrationsNative integrations with HubSpot, Salesforce and 70+ tools.
- Visual workflow builderCombine call routing and SMS automation in a visual builder.
Source:justcall.io ·
Intercom vs JustCall pricing questions
How much do Intercom and JustCall cost?
Intercom paid plans start at $29/user/month (Essential). JustCall paid plans start at $29/user/month (Team).
Is Intercom or JustCall cheaper for 5 users?
They cost the same for 5 users: $1,740 per year on their cheapest paid plans.
Is Intercom or JustCall cheaper for 10 users?
They cost the same for 10 users: $3,480 per year on their cheapest paid plans.
Is Intercom or JustCall cheaper for 25 users?
They cost the same for 25 users: $8,700 per year on their cheapest paid plans.