Hiver vs osTicket: what each really costs

Team size

Billing

Hiver

No plan for this billing option

No paid plan to compare for this billing option.

osTicket

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleHiverosTicket
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedYes
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Hiver vs osTicket pricing questions

How much do Hiver and osTicket cost?
Hiver paid plans start at $25 /user/month (Growth). osTicket paid plans start at $12/user/month (Cloud-hosted).
Is Hiver or osTicket cheaper for 5 users?
osTicket is cheaper for 5 users: $720 per year on Cloud-hosted, against $1,500 per year for Hiver on Growth. That is $780 less per year, before tax.
Is Hiver or osTicket cheaper for 10 users?
osTicket is cheaper for 10 users: $1,440 per year on Cloud-hosted, against $3,000 per year for Hiver on Growth. That is $1,560 less per year, before tax.
Is Hiver or osTicket cheaper for 25 users?
osTicket is cheaper for 25 users: $3,600 per year on Cloud-hosted, against $7,500 per year for Hiver on Growth. That is $3,900 less per year, before tax.
Do Hiver and osTicket have a free plan?
osTicket lists a free plan; Hiver does not list one on its official pricing.