Help Scout vs Hiver: what each really costs

Team size

Billing

Help Scout

No plan for this billing option

No paid plan to compare for this billing option.

Hiver

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleHelp ScoutHiver
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planYesNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Help Scout vs Hiver pricing questions

How much do Help Scout and Hiver cost?
Help Scout paid plans start at $0.75 /resolution (AI Answers). Hiver paid plans start at $25 /user/month (Growth).
Do Help Scout and Hiver have a free plan?
Help Scout lists a free plan; Hiver does not list one on its official pricing.