Groove vs osTicket: what each really costs

Team size

Billing

Groove

No plan for this billing option

No paid plan to compare for this billing option.

osTicket

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleGrooveosTicket
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedYes
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Groove vs osTicket pricing questions

How much do Groove and osTicket cost?
Groove paid plans start at $49 / month (Starter). osTicket paid plans start at $12/user/month (Cloud-hosted).
Is Groove or osTicket cheaper for 5 users?
Groove is cheaper for 5 users: $588 per year on Starter, against $720 per year for osTicket on Cloud-hosted. That is $132 less per year, before tax.
Is Groove or osTicket cheaper for 10 users?
Groove is cheaper for 10 users: $588 per year on Starter, against $1,440 per year for osTicket on Cloud-hosted. That is $852 less per year, before tax.
Is Groove or osTicket cheaper for 25 users?
Groove is cheaper for 25 users: $588 per year on Starter, against $3,600 per year for osTicket on Cloud-hosted. That is $3,012 less per year, before tax.
Do Groove and osTicket have a free plan?
osTicket lists a free plan; Groove does not list one on its official pricing.