Deskpro vs JustCall: what each really costs
Team size
Billing
Deskpro
No plan for this billing option
No paid plan to compare for this billing option.
JustCall
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Deskpro | JustCall |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Deskpro vs JustCall: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Deskpro
- Omnichannel inboxHandle email, forms, voice, SMS, chat, Slack and Teams in one place.
- Custom fields and formsCustom fields, ticket forms, statuses and layouts for each department.
- Help centerA branded knowledge base with articles suggested as customers type.
- AI for agentsTicket summaries, suggested replies and article drafts inside the agent view.
- ReportingBuilt-in reports on volume, SLAs and agent performance, plus a query builder.
- Integrations and APILink to CRM, dev, chat and billing tools, or build your own with the API.
- Flexible hostingRun on-prem, in your VPC, or in a regional or sovereign cloud.
- AutomationDeskpro automates the work that should not be manual.
Source:deskpro.com ·
JustCall
- Numbers in 70+ countriesLocal, international and toll-free numbers in over 70 countries.
- Sales dialersPower, dynamic and 10-line parallel dialers.
- Unified messaging inboxSMS, MMS and WhatsApp in one inbox.
- AI Voice AgentAI answers calls, resolves inquiries, books meetings and escalates to humans.
- Call coaching and summariesOn-call suggestions, AI summaries and call scores.
- CRM integrationsNative integrations with HubSpot, Salesforce and 70+ tools.
- Visual workflow builderCombine call routing and SMS automation in a visual builder.
Source:justcall.io ·
Deskpro vs JustCall pricing questions
How much do Deskpro and JustCall cost?
Deskpro paid plans start at $39 per agent per month (Team). JustCall paid plans start at $29/user/month (Team).
Is Deskpro or JustCall cheaper for 5 users?
JustCall is cheaper for 5 users: $1,740 per year on Team, against $2,340 per year for Deskpro on Team. That is $600 less per year, before tax.
Is Deskpro or JustCall cheaper for 10 users?
JustCall is cheaper for 10 users: $3,480 per year on Team, against $4,680 per year for Deskpro on Team. That is $1,200 less per year, before tax.
Is Deskpro or JustCall cheaper for 25 users?
JustCall is cheaper for 25 users: $8,700 per year on Team, against $11,700 per year for Deskpro on Team. That is $3,000 less per year, before tax.