Customer.io vs Loomly: what each really costs
Team size
Billing
Customer.io
No plan for this billing option
No paid plan to compare for this billing option.
Loomly
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Customer.io | Loomly |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Customer.io vs Loomly: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Customer.io
- JourneysBuild automated campaigns that improve with every send.
- Audience segmentationReach the right people using data-driven segmentation.
- Data and integrationsUse your customer data to drive better personalization.
- Design StudioCreate messages at scale without complexity.
- AnalyticsSurface insights that help you optimize for business performance.
- AI AgentGo from a single prompt to a configured automation with triggers, content, timing and logic.
- Multichannel orchestrationOne platform for every channel, message type, industry and geography.
Source:customer.io ·
Loomly
- Content calendarPlans weeks or months of social content in minutes.
- AI post generationGenerates captions, visuals and variations tailored to each platform.
- Approval workflowsAssigns roles, reviews content and approves posts.
- AI comment and DM repliesLets AI handle comments and direct messages.
- Social listeningTracks sentiment, monitors brand mentions and uncovers trending topics.
- Cross-channel analyticsAI analyzes performance across channels and turns analytics into clear insights.
- Brand voice detectionAI detects your brand voice, positioning and key information.
Source:loomly.com ·
Customer.io vs Loomly pricing questions
How much do Customer.io and Loomly cost?
Customer.io paid plans start at $100 per month (Essentials). Loomly paid plans start at $49 per month, billed annually (Starter Annual).
Is Customer.io or Loomly cheaper for 5 users?
Loomly is cheaper for 5 users: $588 per year on Starter Annual, against $1,200 per year for Customer.io on Essentials. That is $612 less per year, before tax.
Is Customer.io or Loomly cheaper for 10 users?
Loomly is cheaper for 10 users: $588 per year on Starter Annual, against $1,200 per year for Customer.io on Essentials. That is $612 less per year, before tax.
Is Customer.io or Loomly cheaper for 25 users?
Loomly is cheaper for 25 users: $588 per year on Starter Annual, against $1,200 per year for Customer.io on Essentials. That is $612 less per year, before tax.