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Chatwoot vs SysAid: what each really costs

Team size

Billing

10 peopleChatwootSysAid
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planYesNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Chatwoot vs SysAid pricing questions

How much do Chatwoot and SysAid cost?
Chatwoot paid plans start at $19/user/month (Startups). SysAid paid plans start at $89/user/month (Dex Standard).
Is Chatwoot or SysAid cheaper for 5 users?
Chatwoot is cheaper for 5 users: $1,140 per year on Startups, against $5,340 per year for SysAid on Dex Standard. That is $4,200 less per year, before tax.
Is Chatwoot or SysAid cheaper for 10 users?
Chatwoot is cheaper for 10 users: $2,280 per year on Startups, against $10,680 per year for SysAid on Dex Standard. That is $8,400 less per year, before tax.
Is Chatwoot or SysAid cheaper for 25 users?
Chatwoot is cheaper for 25 users: $5,700 per year on Startups, against $26,700 per year for SysAid on Dex Standard. That is $21,000 less per year, before tax.
Do Chatwoot and SysAid have a free plan?
Chatwoot lists a free plan; SysAid does not list one on its official pricing.