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Chatwoot vs osTicket: what each really costs

Team size

Billing

10 peopleChatwootosTicket
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planYesYes
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Chatwoot vs osTicket pricing questions

How much do Chatwoot and osTicket cost?
Chatwoot paid plans start at $19/user/month (Startups). osTicket paid plans start at $12/user/month (Cloud-hosted).
Is Chatwoot or osTicket cheaper for 5 users?
osTicket is cheaper for 5 users: $720 per year on Cloud-hosted, against $1,140 per year for Chatwoot on Startups. That is $420 less per year, before tax.
Is Chatwoot or osTicket cheaper for 10 users?
osTicket is cheaper for 10 users: $1,440 per year on Cloud-hosted, against $2,280 per year for Chatwoot on Startups. That is $840 less per year, before tax.
Is Chatwoot or osTicket cheaper for 25 users?
osTicket is cheaper for 25 users: $3,600 per year on Cloud-hosted, against $5,700 per year for Chatwoot on Startups. That is $2,100 less per year, before tax.
Do Chatwoot and osTicket have a free plan?
Yes, both list a free plan.