Broadvoice vs Deskpro: what each really costs
Team size
Billing
Broadvoice
No plan for this billing option
No paid plan to compare for this billing option.
Deskpro
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Broadvoice | Deskpro |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Broadvoice vs Deskpro: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Broadvoice
- Omnichannel contact centerContact center with intelligent routing, real-time monitoring and built-in AI.
- Unified communicationsCombines calls, messages and meetings in one place.
- Queue and agent visibilityGives visibility across queues, agents and interactions with AI-driven insights.
- AI task automationAI handles routine tasks and automates workflows and system updates.
- Outbound call automationAutomates outbound calling to raise agent productivity.
- CRM integrationConnects CRM data so agents see full customer context.
Source:broadvoice.com ·
Deskpro
- Omnichannel inboxHandle email, forms, voice, SMS, chat, Slack and Teams in one place.
- Custom fields and formsCustom fields, ticket forms, statuses and layouts for each department.
- Help centerA branded knowledge base with articles suggested as customers type.
- AI for agentsTicket summaries, suggested replies and article drafts inside the agent view.
- ReportingBuilt-in reports on volume, SLAs and agent performance, plus a query builder.
- Integrations and APILink to CRM, dev, chat and billing tools, or build your own with the API.
- Flexible hostingRun on-prem, in your VPC, or in a regional or sovereign cloud.
- AutomationDeskpro automates the work that should not be manual.
Source:deskpro.com ·
Broadvoice vs Deskpro pricing questions
How much do Broadvoice and Deskpro cost?
Broadvoice paid plans start at $10/user/month (Metered). Deskpro paid plans start at $39 per agent per month (Team).
Is Broadvoice or Deskpro cheaper for 5 users?
Broadvoice is cheaper for 5 users: $600 per year on Metered, against $2,340 per year for Deskpro on Team. That is $1,740 less per year, before tax.
Is Broadvoice or Deskpro cheaper for 10 users?
Broadvoice is cheaper for 10 users: $1,200 per year on Metered, against $4,680 per year for Deskpro on Team. That is $3,480 less per year, before tax.
Is Broadvoice or Deskpro cheaper for 25 users?
Broadvoice is cheaper for 25 users: $3,000 per year on Metered, against $11,700 per year for Deskpro on Team. That is $8,700 less per year, before tax.