Salesforce Agentforce vs Nutshell: what each really costs

Team size

Billing

Salesforce Agentforce

No plan for this billing option

No paid plan to compare for this billing option.

Nutshell

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleSalesforce AgentforceNutshell
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Salesforce Agentforce vs Nutshell: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Salesforce Agentforce

  • Agent configurationSet up agents, subagents, actions and instructions in a few clicks.
  • Agent ScriptGives builders precise control when creating business-ready agents.
  • Agentforce VoiceAdds AI-powered voice to every channel.
  • Multi-agent teamsBuild teams of AI agents that collaborate to solve complex problems.
  • Built-in tuningFind bottlenecks, review performance and get recommendations from a built-in tuning tool.
  • Agent orchestrationRoute work, share context and coordinate specialized agents across journeys.
  • Flows automationUse Flows to create automations across any system.
  • MuleSoft connectorsConnect agents to any system with MuleSoft API connectors.

Source:salesforce.com/agentforce ·

Nutshell

  • Contact and company recordsStores contacts and companies with custom fields and tracks interactions.
  • Email and calendar syncTwo-way sync with Gmail and Outlook connects emails and calendar events.
  • Visual sales pipelineVisualizes the sales pipeline with drag and drop.
  • Sales reportingGives insights into sales and monitors team activity.
  • AI call notetakerAutomatically transcribes, summarizes and logs every call and meeting.
  • Website chat and formsCaptures leads, engages visitors and books meetings.
  • Quotes and contractsCreates, sends and tracks quotes, invoices and contracts with signatures.
  • Email marketingBuilds emails, segments audiences, automates and tracks engagement.

Source:nutshell.com ·

Salesforce Agentforce vs Nutshell pricing questions

  1. How much do Salesforce Agentforce and Nutshell cost?

    Salesforce Agentforce paid plans start at $2 per conversation (Conversations). Nutshell paid plans start at $13/user/month (Foundation (annual billing)).

  2. Is Salesforce Agentforce or Nutshell cheaper for 5 users?

    Salesforce Agentforce is cheaper for 5 users: $300 per year on Agentforce User License, against $780 per year for Nutshell on Foundation (annual billing). That is $480 less per year, before tax.

  3. Is Salesforce Agentforce or Nutshell cheaper for 10 users?

    Salesforce Agentforce is cheaper for 10 users: $600 per year on Agentforce User License, against $1,560 per year for Nutshell on Foundation (annual billing). That is $960 less per year, before tax.

  4. Is Salesforce Agentforce or Nutshell cheaper for 25 users?

    Salesforce Agentforce is cheaper for 25 users: $1,500 per year on Agentforce User License, against $3,900 per year for Nutshell on Foundation (annual billing). That is $2,400 less per year, before tax.