RetailCRM vs Salesforce Sales Cloud: what each really costs
Team size
Billing
RetailCRM
No plan for this billing option
No paid plan to compare for this billing option.
Salesforce Sales Cloud
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | RetailCRM | Salesforce Sales Cloud |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | Yes |
| Free trial | Not stated | Yes |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
RetailCRM vs Salesforce Sales Cloud: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
RetailCRM
- Unified customer baseMarketing, sales, orders and service share one customer database.
- AI agentsAI agents see the full purchase history and handle routine tasks.
- 1C and ERP exchangeExchanges orders, stock and customers with 1C or an ERP.
- Copilot assistantCopilot builds segments and scenarios or finds unassigned orders.
- Call transcription and scoringTranscribes calls, tags dialogues and rates manager performance.
- Roles and audit logRoles and access rights for staff and AI agents, with action history.
- On-premise deploymentCan be deployed on your own servers.
- Marketing chain builderVisual builder for marketing automation chains.
Source:retailcrm.ru ·
Salesforce Sales Cloud
- Activity captureCaptures every call, email and meeting.
- Autonomous sales agentsAgents research prospects, prepare deals and monitor accounts around the clock.
- Works in Slack, Teams, ChatGPT and ClaudeAccount insights and deal updates inside the tools your team uses.
- Sales performanceReal-time earnings, quota tracking and SPIFFs for sellers.
- Revenue workflowsConnected workflows with fewer manual handoffs.
- Partner revenueTrack co-sold deals and MDF claims from referral to close.
Source:salesforce.com/sales ·
RetailCRM vs Salesforce Sales Cloud pricing questions
How much do RetailCRM and Salesforce Sales Cloud cost?
RetailCRM paid plans start at RUB 9,360 per month, 3 users, annual (-10%) (Профессиональный). Salesforce Sales Cloud paid plans start at $25/user/month (Starter Suite).
Do RetailCRM and Salesforce Sales Cloud have a free plan?
Salesforce Sales Cloud lists a free plan; RetailCRM does not list one on its official pricing.