PagerDuty vs Vapi: what each really costs
Team size
Billing
PagerDuty
No plan for this billing option
No paid plan to compare for this billing option.
Vapi
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | PagerDuty | Vapi |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | Yes | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
PagerDuty vs Vapi: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
PagerDuty
- SRE Agent PaigeAI SRE agent acts as the first line of defense through each incident step.
- Agent-human incident responseTeams of AI agents and humans detect, investigate and remediate incidents.
- Post-incident learningUses each incident to improve developer and responder performance.
- Slack and IDE responseManage incidents and coordinate response from Slack or an IDE.
- Hundreds of integrationsIntegrates with hundreds of tools out of the box.
- APIs and MCPOffers APIs and MCP for extending the platform.
Source:pagerduty.com ·
Vapi
- Configurable voice agentsConfigure voice, conversation flow, telephony and integrations.
- Managed infrastructureVapi handles the infrastructure from prompt to production.
- Uptime guaranteesContractual uptime and performance guarantees with reserved capacity.
- Enterprise securityEnterprise sign-on, OAuth2 integrations and granular access controls.
- Low-latency scaleScales to millions of calls with sub-500ms latency.
- Conversation guardrailsBuilt-in guardrails prevent hallucinations and protect data integrity.
Source:vapi.ai ·
PagerDuty vs Vapi pricing questions
How much do PagerDuty and Vapi cost?
PagerDuty paid plans start at $21/user/month (Professional Annual). Vapi paid plans start at $0.05 per minute, plus provider costs (Vapi hosting).
Is PagerDuty or Vapi cheaper for 5 users?
Vapi is cheaper for 5 users: $348 per year on Core, against $1,260 per year for PagerDuty on Professional Annual. That is $912 less per year, before tax.
Is PagerDuty or Vapi cheaper for 10 users?
Vapi is cheaper for 10 users: $348 per year on Core, against $2,520 per year for PagerDuty on Professional Annual. That is $2,172 less per year, before tax.
Is PagerDuty or Vapi cheaper for 25 users?
Vapi is cheaper for 25 users: $348 per year on Core, against $6,300 per year for PagerDuty on Professional Annual. That is $5,952 less per year, before tax.
Do PagerDuty and Vapi have a free plan?
PagerDuty lists a free plan; Vapi does not list one on its official pricing.