JustCall vs Zendesk: what each really costs
Team size
Billing
JustCall
No plan for this billing option
No paid plan to compare for this billing option.
Zendesk
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | JustCall | Zendesk |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
JustCall vs Zendesk: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
JustCall
- Numbers in 70+ countriesLocal, international and toll-free numbers in over 70 countries.
- Sales dialersPower, dynamic and 10-line parallel dialers.
- Unified messaging inboxSMS, MMS and WhatsApp in one inbox.
- AI Voice AgentAI answers calls, resolves inquiries, books meetings and escalates to humans.
- Call coaching and summariesOn-call suggestions, AI summaries and call scores.
- CRM integrationsNative integrations with HubSpot, Salesforce and 70+ tools.
- Visual workflow builderCombine call routing and SMS automation in a visual builder.
Source:justcall.io ·
Zendesk
- AI agentsResolve requests end-to-end without a person.
- Quick setupConnect your knowledge and go live in a few clicks.
- QA scoringQuality scores for every AI conversation.
- 24/7 ticket spikesAI agents absorb ticket spikes around the clock.
- Voice AIHandles routine authentication and fixes by phone.
Source:zendesk.com ·
JustCall vs Zendesk pricing questions
How much do JustCall and Zendesk cost?
JustCall paid plans start at $29/user/month (Team). Zendesk paid plans start at $19/user/month (Support Team).
Is JustCall or Zendesk cheaper for 5 users?
Zendesk is cheaper for 5 users: $1,140 per year on Support Team, against $1,740 per year for JustCall on Team. That is $600 less per year, before tax.
Is JustCall or Zendesk cheaper for 10 users?
Zendesk is cheaper for 10 users: $2,280 per year on Support Team, against $3,480 per year for JustCall on Team. That is $1,200 less per year, before tax.
Is JustCall or Zendesk cheaper for 25 users?
Zendesk is cheaper for 25 users: $5,700 per year on Support Team, against $8,700 per year for JustCall on Team. That is $3,000 less per year, before tax.