JustCall vs Olark: what each really costs
Team size
Billing
JustCall
No plan for this billing option
No paid plan to compare for this billing option.
Olark
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | JustCall | Olark |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
JustCall vs Olark: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
JustCall
- Numbers in 70+ countriesLocal, international and toll-free numbers in over 70 countries.
- Sales dialersPower, dynamic and 10-line parallel dialers.
- Unified messaging inboxSMS, MMS and WhatsApp in one inbox.
- AI Voice AgentAI answers calls, resolves inquiries, books meetings and escalates to humans.
- Call coaching and summariesOn-call suggestions, AI summaries and call scores.
- CRM integrationsNative integrations with HubSpot, Salesforce and 70+ tools.
- Visual workflow builderCombine call routing and SMS automation in a visual builder.
Source:justcall.io ·
Olark
- Human handoffEscalates AI conversations into live chat in the same thread.
- Proactive engagementStarts conversations when your rules are met.
- Offline follow-upCollects contact details for follow-up when nobody is available.
- A/B testingSplits traffic between two assistant configurations to compare them.
- Searchable transcriptsLogs every conversation and makes it searchable.
- Email follow-upContinues conversations by email when visitors leave the site.
- Team managementAgent groups, routing rules and chat limits per agent.
- AI ConnectorConnects MCP-enabled AI tools to query chat data and build reports.
Source:olark.com/features ·
JustCall vs Olark pricing questions
How much do JustCall and Olark cost?
JustCall paid plans start at $29/user/month (Team). Olark paid plans start at $29 per agent per month (Live Chat).
Is JustCall or Olark cheaper for 5 users?
They cost the same for 5 users: $1,740 per year on their cheapest paid plans.
Is JustCall or Olark cheaper for 10 users?
They cost the same for 10 users: $3,480 per year on their cheapest paid plans.
Is JustCall or Olark cheaper for 25 users?
Olark is cheaper for 25 users: $4,800 per year on Standard AI Website Agent, against $8,700 per year for JustCall on Team. That is $3,900 less per year, before tax.