JustCall vs LiveChat: what each really costs

Team size

Billing

JustCall

No plan for this billing option

No paid plan to compare for this billing option.

LiveChat

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleJustCallLiveChat
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

JustCall vs LiveChat: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

JustCall

  • Numbers in 70+ countriesLocal, international and toll-free numbers in over 70 countries.
  • Sales dialersPower, dynamic and 10-line parallel dialers.
  • Unified messaging inboxSMS, MMS and WhatsApp in one inbox.
  • AI Voice AgentAI answers calls, resolves inquiries, books meetings and escalates to humans.
  • Call coaching and summariesOn-call suggestions, AI summaries and call scores.
  • CRM integrationsNative integrations with HubSpot, Salesforce and 70+ tools.
  • Visual workflow builderCombine call routing and SMS automation in a visual builder.

Source:justcall.io ·

LiveChat

  • Real-time visitor monitoringWatches visitor activity and the pages they view in real time.
  • Proactive AI chat openersAI opens chats with a message matching what the visitor is viewing.
  • AI product recommendationsAI answers questions, suggests products and collects details for sales.
  • Cart and order previewPreviews cart contents, recent orders and payment status in the chat.
  • Order status automationConnects Shopify, WooCommerce or other systems so AI answers order status questions.
  • AI vs. human reportingCompares attributed revenue, orders and conversion for AI and human agents.
  • Lead qualificationCollects visitors’ needs and contact details with your qualification questions.

Source:livechat.com ·

JustCall vs LiveChat pricing questions

  1. How much do JustCall and LiveChat cost?

    JustCall paid plans start at $29/user/month (Team). LiveChat paid plans start at $19/user/month (Starter).

  2. Is JustCall or LiveChat cheaper for 5 users?

    LiveChat is cheaper for 5 users: $1,140 per year on Starter, against $1,740 per year for JustCall on Team. That is $600 less per year, before tax.

  3. Is JustCall or LiveChat cheaper for 10 users?

    LiveChat is cheaper for 10 users: $2,280 per year on Starter, against $3,480 per year for JustCall on Team. That is $1,200 less per year, before tax.

  4. Is JustCall or LiveChat cheaper for 25 users?

    LiveChat is cheaper for 25 users: $5,700 per year on Starter, against $8,700 per year for JustCall on Team. That is $3,000 less per year, before tax.