JustCall vs LiveAgent: what each really costs
Team size
Billing
JustCall
No plan for this billing option
No paid plan to compare for this billing option.
LiveAgent
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | JustCall | LiveAgent |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
JustCall vs LiveAgent: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
JustCall
- Numbers in 70+ countriesLocal, international and toll-free numbers in over 70 countries.
- Sales dialersPower, dynamic and 10-line parallel dialers.
- Unified messaging inboxSMS, MMS and WhatsApp in one inbox.
- AI Voice AgentAI answers calls, resolves inquiries, books meetings and escalates to humans.
- Call coaching and summariesOn-call suggestions, AI summaries and call scores.
- CRM integrationsNative integrations with HubSpot, Salesforce and 70+ tools.
- Visual workflow builderCombine call routing and SMS automation in a visual builder.
Source:justcall.io ·
LiveAgent
- Unified inboxManages email, chat, calls and social messages in one inbox with rules.
- TicketingTurns every message into a ticket with history to track until solved.
- Live chatChats with website visitors in real time and previews what they type.
- Built-in call centerTakes calls in the help desk with phone menus, routing and recording.
- Social media supportAnswers Facebook, Instagram, WhatsApp and X messages from the same inbox.
- AI chatbotAnswers customers in chat at any hour from your knowledge base and documents.
- AI ticket summariesTurns long ticket threads into Issue, Resolution and Open Items summaries.
- AI spam filterKeeps spam and irrelevant mail out of the queue.
Source:liveagent.com ·
JustCall vs LiveAgent pricing questions
How much do JustCall and LiveAgent cost?
JustCall paid plans start at $29/user/month (Team). LiveAgent paid plans start at $15 per agent/month (Small business).
Is JustCall or LiveAgent cheaper for 5 users?
LiveAgent is cheaper for 5 users: $900 per year on Small business, against $1,740 per year for JustCall on Team. That is $840 less per year, before tax.
Is JustCall or LiveAgent cheaper for 10 users?
LiveAgent is cheaper for 10 users: $1,800 per year on Small business, against $3,480 per year for JustCall on Team. That is $1,680 less per year, before tax.
Is JustCall or LiveAgent cheaper for 25 users?
LiveAgent is cheaper for 25 users: $4,500 per year on Small business, against $8,700 per year for JustCall on Team. That is $4,200 less per year, before tax.