Helpjuice vs Smartsupp: what each really costs
Team size
Billing
Helpjuice
No plan for this billing option
No paid plan to compare for this billing option.
Smartsupp
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Helpjuice | Smartsupp |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | Yes |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Helpjuice vs Smartsupp: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Helpjuice
- AI article creationCreate or update knowledge base articles by requesting them from AI.
- Typo-tolerant searchSearch returns what you meant even with sloppy typing.
- Rich editor with versioningEditor with rich formatting, internal blocks and versioning.
- Multi-language supportTranslate and sync updates across many languages.
- Content analyticsShows what content is working, missing or never used.
- Security and SSOSecures data with access control, SSO, encryption, firewalls and backups.
- Content restrictionRestrict content by user or group, or make it public.
- Knowledge Base PlannerBrainstorm knowledge base topics on a kanban board.
Source:helpjuice.com ·
Smartsupp
- AI chatbot answersAI answers up to 80% of common and technical questions.
- Custom bot identityCustomize the bot's identity, tone and brand voice.
- Human handoverConfigurable handover from the bot to a human operator.
- Training from site and feedTrains via web scraping, FAQs and your product feed.
- Unified inboxBrings all messages into a single dashboard.
- Visitor historyView visitor conversation histories and site journeys.
- Contact collection and exportCollect visitor data via the widget and export contacts to a CRM.
Source:smartsupp.com ·
Helpjuice vs Smartsupp pricing questions
How much do Helpjuice and Smartsupp cost?
Helpjuice paid plans start at $249 per month (Knowledge Base). Smartsupp paid plans start at $17 per month, billed annually (Solo).
Is Helpjuice or Smartsupp cheaper for 5 users?
Smartsupp is cheaper for 5 users: $204 per year on Solo, against $2,988 per year for Helpjuice on Knowledge Base. That is $2,784 less per year, before tax.
Is Helpjuice or Smartsupp cheaper for 10 users?
Smartsupp is cheaper for 10 users: $204 per year on Solo, against $2,988 per year for Helpjuice on Knowledge Base. That is $2,784 less per year, before tax.
Is Helpjuice or Smartsupp cheaper for 25 users?
Smartsupp is cheaper for 25 users: $204 per year on Solo, against $2,988 per year for Helpjuice on Knowledge Base. That is $2,784 less per year, before tax.
Do Helpjuice and Smartsupp have a free plan?
Smartsupp lists a free plan; Helpjuice does not list one on its official pricing.