Helpjuice vs LiveAgent: what each really costs
Team size
Billing
Helpjuice
No plan for this billing option
No paid plan to compare for this billing option.
LiveAgent
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Helpjuice | LiveAgent |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Helpjuice vs LiveAgent: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Helpjuice
- AI article creationCreate or update knowledge base articles by requesting them from AI.
- Typo-tolerant searchSearch returns what you meant even with sloppy typing.
- Rich editor with versioningEditor with rich formatting, internal blocks and versioning.
- Multi-language supportTranslate and sync updates across many languages.
- Content analyticsShows what content is working, missing or never used.
- Security and SSOSecures data with access control, SSO, encryption, firewalls and backups.
- Content restrictionRestrict content by user or group, or make it public.
- Knowledge Base PlannerBrainstorm knowledge base topics on a kanban board.
Source:helpjuice.com ·
LiveAgent
- Unified inboxManages email, chat, calls and social messages in one inbox with rules.
- TicketingTurns every message into a ticket with history to track until solved.
- Live chatChats with website visitors in real time and previews what they type.
- Built-in call centerTakes calls in the help desk with phone menus, routing and recording.
- Social media supportAnswers Facebook, Instagram, WhatsApp and X messages from the same inbox.
- AI chatbotAnswers customers in chat at any hour from your knowledge base and documents.
- AI ticket summariesTurns long ticket threads into Issue, Resolution and Open Items summaries.
- AI spam filterKeeps spam and irrelevant mail out of the queue.
Source:liveagent.com ·
Helpjuice vs LiveAgent pricing questions
How much do Helpjuice and LiveAgent cost?
Helpjuice paid plans start at $249 per month (Knowledge Base). LiveAgent paid plans start at $15 per agent/month (Small business).
Is Helpjuice or LiveAgent cheaper for 5 users?
LiveAgent is cheaper for 5 users: $900 per year on Small business, against $2,988 per year for Helpjuice on Knowledge Base. That is $2,088 less per year, before tax.
Is Helpjuice or LiveAgent cheaper for 10 users?
LiveAgent is cheaper for 10 users: $1,800 per year on Small business, against $2,988 per year for Helpjuice on Knowledge Base. That is $1,188 less per year, before tax.
Is Helpjuice or LiveAgent cheaper for 25 users?
Helpjuice is cheaper for 25 users: $2,988 per year on Knowledge Base, against $4,500 per year for LiveAgent on Small business. That is $1,512 less per year, before tax.