Helpjuice vs JivoChat: what each really costs
Team size
Billing
Helpjuice
No plan for this billing option
No paid plan to compare for this billing option.
JivoChat
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Helpjuice | JivoChat |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | Yes |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Helpjuice vs JivoChat: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Helpjuice
- AI article creationCreate or update knowledge base articles by requesting them from AI.
- Typo-tolerant searchSearch returns what you meant even with sloppy typing.
- Rich editor with versioningEditor with rich formatting, internal blocks and versioning.
- Multi-language supportTranslate and sync updates across many languages.
- Content analyticsShows what content is working, missing or never used.
- Security and SSOSecures data with access control, SSO, encryption, firewalls and backups.
- Content restrictionRestrict content by user or group, or make it public.
- Knowledge Base PlannerBrainstorm knowledge base topics on a kanban board.
Source:helpjuice.com ·
JivoChat
- Instagram integrationAnswers Instagram DMs, reactions and mentions alongside other messengers.
- Facebook integrationManages Facebook conversations in the same inbox.
- Email handlingHandles customer emails inside Jivo.
- Apple Business ChatProvides support through Apple Business Chat.
- Desktop appDesktop app corrects typos, suggests saved phrases and shows visitor info.
- AI writing assistantIntegrated OpenAI technology helps agents write replies.
- TelephonyConnects a phone number, manages calls and monitors call quality.
- Customer data storageKeeps customers' personal data in JivoChat rather than on staff phones.
Source:jivochat.com ·
Helpjuice vs JivoChat pricing questions
How much do Helpjuice and JivoChat cost?
Helpjuice paid plans start at $249 per month (Knowledge Base). JivoChat paid plans start at $28/user/month (Basic).
Is Helpjuice or JivoChat cheaper for 5 users?
JivoChat is cheaper for 5 users: $1,680 per year on Basic, against $2,988 per year for Helpjuice on Knowledge Base. That is $1,308 less per year, before tax.
Is Helpjuice or JivoChat cheaper for 10 users?
Helpjuice is cheaper for 10 users: $2,988 per year on Knowledge Base, against $3,360 per year for JivoChat on Basic. That is $372 less per year, before tax.
Is Helpjuice or JivoChat cheaper for 25 users?
Helpjuice is cheaper for 25 users: $2,988 per year on Knowledge Base, against $8,400 per year for JivoChat on Basic. That is $5,412 less per year, before tax.
Do Helpjuice and JivoChat have a free plan?
JivoChat lists a free plan; Helpjuice does not list one on its official pricing.