Help Scout vs Zendesk: what each really costs
Team size
Billing
| 10 people | Help Scout | Zendesk |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | Yes | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Help Scout vs Zendesk pricing questions
- How much do Help Scout and Zendesk cost?
- Help Scout paid plans start at $0.75 /resolution (AI Answers). Zendesk paid plans start at $19/user/month (Support Team).
- Do Help Scout and Zendesk have a free plan?
- Help Scout lists a free plan; Zendesk does not list one on its official pricing.