Help Scout vs JustCall: what each really costs
Team size
Billing
Help Scout
No plan for this billing option
No paid plan to compare for this billing option.
JustCall
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Help Scout | JustCall |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | Yes | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Help Scout vs JustCall: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Help Scout
- Unified inboxEmail, SMS, social, chat and voice in one place.
- Scout AI agentAI agent with accurate answers and smooth escalations.
- AI draftsGenerate reply drafts instead of searching past replies.
- Signal insightsSpot emerging issues behind your conversations.
- HIPAA and SOC 2HIPAA and SOC 2 Type II compliant.
Source:helpscout.com ·
JustCall
- Numbers in 70+ countriesLocal, international and toll-free numbers in over 70 countries.
- Sales dialersPower, dynamic and 10-line parallel dialers.
- Unified messaging inboxSMS, MMS and WhatsApp in one inbox.
- AI Voice AgentAI answers calls, resolves inquiries, books meetings and escalates to humans.
- Call coaching and summariesOn-call suggestions, AI summaries and call scores.
- CRM integrationsNative integrations with HubSpot, Salesforce and 70+ tools.
- Visual workflow builderCombine call routing and SMS automation in a visual builder.
Source:justcall.io ·
Help Scout vs JustCall pricing questions
How much do Help Scout and JustCall cost?
Help Scout paid plans start at $0.75 /resolution (AI Answers). JustCall paid plans start at $29/user/month (Team).
Do Help Scout and JustCall have a free plan?
Help Scout lists a free plan; JustCall does not list one on its official pricing.