Gorgias vs JustCall: what each really costs

Team size

Billing

Gorgias

No plan for this billing option

No paid plan to compare for this billing option.

JustCall

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleGorgiasJustCall
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Gorgias vs JustCall: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Gorgias

  • Human handoffHand off conversations to human agents with context.
  • Omnichannel inboxEmail, chat, SMS, WhatsApp, Instagram and Facebook in one view.
  • In-conversation actionsCancel, discount or upsell directly inside the conversation.
  • Native Shopify dataPull up any order, customer or product without leaving the ticket.
  • Prebuilt integrationsRecharge, Klaviyo, Yotpo and more connected out of the box.
  • Ticket routingRoute, assign and manage tickets across your team.
  • Revenue reportingSee how much revenue your support team generates.
  • AI guardrailsApply your tone, policies and SOPs with built-in guardrails.

Source:gorgias.com ·

JustCall

  • Numbers in 70+ countriesLocal, international and toll-free numbers in over 70 countries.
  • Sales dialersPower, dynamic and 10-line parallel dialers.
  • Unified messaging inboxSMS, MMS and WhatsApp in one inbox.
  • AI Voice AgentAI answers calls, resolves inquiries, books meetings and escalates to humans.
  • Call coaching and summariesOn-call suggestions, AI summaries and call scores.
  • CRM integrationsNative integrations with HubSpot, Salesforce and 70+ tools.
  • Visual workflow builderCombine call routing and SMS automation in a visual builder.

Source:justcall.io ·

Gorgias vs JustCall pricing questions

  1. How much do Gorgias and JustCall cost?

    Gorgias paid plans start at $10 /mo (Starter). JustCall paid plans start at $29/user/month (Team).

  2. Is Gorgias or JustCall cheaper for 5 users?

    Gorgias is cheaper for 5 users: $120 per year on Starter, against $1,740 per year for JustCall on Team. That is $1,620 less per year, before tax.

  3. Is Gorgias or JustCall cheaper for 10 users?

    Gorgias is cheaper for 10 users: $120 per year on Starter, against $3,480 per year for JustCall on Team. That is $3,360 less per year, before tax.

  4. Is Gorgias or JustCall cheaper for 25 users?

    Gorgias is cheaper for 25 users: $120 per year on Starter, against $8,700 per year for JustCall on Team. That is $8,580 less per year, before tax.