Five9 vs Talkroute: what each really costs
Team size
Billing
Five9
No plan for this billing option
No paid plan to compare for this billing option.
Talkroute
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Five9 | Talkroute |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Five9 vs Talkroute: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Five9
- Intelligent routingRoutes every interaction to its best next step.
- AI and human blendMatches each interaction to the right mix of AI, people and workflows.
- Context-preserving handoffComplex conversations move to a live agent with context intact.
- Unified customer journeyAI agents, human agents and connected systems work as one journey.
- Workforce forecasting and schedulingBuilt-in forecasting and scheduling keep the workforce aligned.
Source:five9.com ·
Talkroute
- Calling appAn app with a simple interface for handling client calls.
- SMS and MMS textingSMS and MMS messaging is built into every plan.
- Video conferencingNo-download video conferencing for remote collaboration.
- Voicemail managementCustomizable voicemail notifications and greetings for teams.
- Phone menusCustom phone menus route callers to the right person or department.
- Warm transfersTransfer active calls to teammates with a warm handoff.
- Custom business hoursCalls route differently after hours and on weekends.
- Automatic call recordingRecords inbound and outbound calls automatically.
Source:talkroute.com ·
Five9 vs Talkroute pricing questions
How much do Five9 and Talkroute cost?
Five9 paid plans start at $119 per concurrent seat/month (Digital). Talkroute paid plans start at $19/user/month (Basic).
Is Five9 or Talkroute cheaper for 5 users?
Talkroute is cheaper for 5 users: $468 per year on Plus, against $7,140 per year for Five9 on Digital. That is $6,672 less per year, before tax.
Is Five9 or Talkroute cheaper for 10 users?
Talkroute is cheaper for 10 users: $468 per year on Plus, against $14,280 per year for Five9 on Digital. That is $13,812 less per year, before tax.
Is Five9 or Talkroute cheaper for 25 users?
Talkroute is cheaper for 25 users: $468 per year on Plus, against $35,700 per year for Five9 on Digital. That is $35,232 less per year, before tax.