Five9 vs Re:amaze: what each really costs

Team size

Billing

Five9

No plan for this billing option

No paid plan to compare for this billing option.

Re:amaze

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleFive9Re:amaze
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Five9 vs Re:amaze: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Five9

  • Intelligent routingRoutes every interaction to its best next step.
  • AI and human blendMatches each interaction to the right mix of AI, people and workflows.
  • Context-preserving handoffComplex conversations move to a live agent with context intact.
  • Unified customer journeyAI agents, human agents and connected systems work as one journey.
  • Workforce forecasting and schedulingBuilt-in forecasting and scheduling keep the workforce aligned.

Source:five9.com ·

Re:amaze

  • Helpdesk automationAutomate common tasks with workflow macros and AI.
  • AI AgentAn AI Agent that assists customers around the clock.
  • Cues messagingSend automated, targeted AI-generated messages to website visitors.
  • Live dashboardMonitor visitor browsing, shopping data and location and message them directly.
  • AI knowledge baseKnowledge base articles train your AI Agent and chatbots.
  • Peek co-browsingCo-browse to see customer roadblocks in real time.
  • Office hours and shiftsSet office hours, vacation days and individual staff shifts.

Source:reamaze.com ·

Five9 vs Re:amaze pricing questions

  1. How much do Five9 and Re:amaze cost?

    Five9 paid plans start at $119 per concurrent seat/month (Digital). Re:amaze paid plans start at $29 per Team Member per Month (Basic).

  2. Is Five9 or Re:amaze cheaper for 5 users?

    Re:amaze is cheaper for 5 users: $348 per year on Basic, against $7,140 per year for Five9 on Digital. That is $6,792 less per year, before tax.

  3. Is Five9 or Re:amaze cheaper for 10 users?

    Re:amaze is cheaper for 10 users: $348 per year on Basic, against $14,280 per year for Five9 on Digital. That is $13,932 less per year, before tax.

  4. Is Five9 or Re:amaze cheaper for 25 users?

    Re:amaze is cheaper for 25 users: $348 per year on Basic, against $35,700 per year for Five9 on Digital. That is $35,352 less per year, before tax.