Five9 vs OnSIP: what each really costs
Team size
Billing
Five9
No plan for this billing option
No paid plan to compare for this billing option.
OnSIP
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Five9 | OnSIP |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Five9 vs OnSIP: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Five9
- Intelligent routingRoutes every interaction to its best next step.
- AI and human blendMatches each interaction to the right mix of AI, people and workflows.
- Context-preserving handoffComplex conversations move to a live agent with context intact.
- Unified customer journeyAI agents, human agents and connected systems work as one journey.
- Workforce forecasting and schedulingBuilt-in forecasting and scheduling keep the workforce aligned.
Source:five9.com ·
OnSIP
- Three-way conferencingConnect two other callers at the same time.
- Auto attendantsSet up a touchtone menu of options for callers.
- Business hour rulesRoutes incoming calls by time of day and day of week.
- Call recordingRecords calls and uploads them to compatible cloud storage.
- HD conference suitesHost audio calls with up to 15 simultaneous callers.
- SMS and MMSSend and receive SMS and MMS in the OnSIP app.
- Real-time account changesMoves, adds and changes to features apply in real time.
Source:onsip.com ·
Five9 vs OnSIP pricing questions
How much do Five9 and OnSIP cost?
Five9 paid plans start at $119 per concurrent seat/month (Digital). OnSIP paid plans start at $18.95/user/month (Unlimited).
Is Five9 or OnSIP cheaper for 5 users?
OnSIP is cheaper for 5 users: $599.40 per year on Pay-as-you-go, against $7,140 per year for Five9 on Digital. That is $6,540.60 less per year, before tax.
Is Five9 or OnSIP cheaper for 10 users?
OnSIP is cheaper for 10 users: $599.40 per year on Pay-as-you-go, against $14,280 per year for Five9 on Digital. That is $13,680.60 less per year, before tax.
Is Five9 or OnSIP cheaper for 25 users?
OnSIP is cheaper for 25 users: $599.40 per year on Pay-as-you-go, against $35,700 per year for Five9 on Digital. That is $35,100.60 less per year, before tax.