Five9 vs JustCall: what each really costs
Team size
Billing
Five9
No plan for this billing option
No paid plan to compare for this billing option.
JustCall
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Five9 | JustCall |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Five9 vs JustCall: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Five9
- Intelligent routingRoutes every interaction to its best next step.
- AI and human blendMatches each interaction to the right mix of AI, people and workflows.
- Context-preserving handoffComplex conversations move to a live agent with context intact.
- Unified customer journeyAI agents, human agents and connected systems work as one journey.
- Workforce forecasting and schedulingBuilt-in forecasting and scheduling keep the workforce aligned.
Source:five9.com ·
JustCall
- Numbers in 70+ countriesLocal, international and toll-free numbers in over 70 countries.
- Sales dialersPower, dynamic and 10-line parallel dialers.
- Unified messaging inboxSMS, MMS and WhatsApp in one inbox.
- AI Voice AgentAI answers calls, resolves inquiries, books meetings and escalates to humans.
- Call coaching and summariesOn-call suggestions, AI summaries and call scores.
- CRM integrationsNative integrations with HubSpot, Salesforce and 70+ tools.
- Visual workflow builderCombine call routing and SMS automation in a visual builder.
Source:justcall.io ·
Five9 vs JustCall pricing questions
How much do Five9 and JustCall cost?
Five9 paid plans start at $119 per concurrent seat/month (Digital). JustCall paid plans start at $29/user/month (Team).
Is Five9 or JustCall cheaper for 5 users?
JustCall is cheaper for 5 users: $1,740 per year on Team, against $7,140 per year for Five9 on Digital. That is $5,400 less per year, before tax.
Is Five9 or JustCall cheaper for 10 users?
JustCall is cheaper for 10 users: $3,480 per year on Team, against $14,280 per year for Five9 on Digital. That is $10,800 less per year, before tax.
Is Five9 or JustCall cheaper for 25 users?
JustCall is cheaper for 25 users: $8,700 per year on Team, against $35,700 per year for Five9 on Digital. That is $27,000 less per year, before tax.