Five9 vs Gist: what each really costs
Team size
Billing
Five9
No plan for this billing option
No paid plan to compare for this billing option.
Gist
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Five9 | Gist |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | Yes |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Five9 vs Gist: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Five9
- Intelligent routingRoutes every interaction to its best next step.
- AI and human blendMatches each interaction to the right mix of AI, people and workflows.
- Context-preserving handoffComplex conversations move to a live agent with context intact.
- Unified customer journeyAI agents, human agents and connected systems work as one journey.
- Workforce forecasting and schedulingBuilt-in forecasting and scheduling keep the workforce aligned.
Source:five9.com ·
Gist
- Live chat with historyChat history is saved so customers can return on any device.
- Chat botsDesign a bot to triage conversations or acquire leads.
- Knowledge baseOne central place for customers to find answers and tips.
- Form builderBuild mobile responsive forms with a visual builder.
- Behavior-based email campaignsPersonalize content and create campaign series based on behavior.
- Text and email follow-upsSend automatic text and email follow-ups after form submissions.
- Sales pipelineBuild and manage a sales pipeline for your sales team.
- Calendar syncMeeting scheduling syncs with Google Calendar and Office 365 Calendar.
Source:getgist.com ·
Five9 vs Gist pricing questions
How much do Five9 and Gist cost?
Five9 paid plans start at $119 per concurrent seat/month (Digital). Gist paid plans start at $29 per month (Professional (Support)).
Is Five9 or Gist cheaper for 5 users?
Gist is cheaper for 5 users: $348 per year on Professional (Support), against $7,140 per year for Five9 on Digital. That is $6,792 less per year, before tax.
Is Five9 or Gist cheaper for 10 users?
Gist is cheaper for 10 users: $348 per year on Professional (Support), against $14,280 per year for Five9 on Digital. That is $13,932 less per year, before tax.
Is Five9 or Gist cheaper for 25 users?
Gist is cheaper for 25 users: $348 per year on Professional (Support), against $35,700 per year for Five9 on Digital. That is $35,352 less per year, before tax.
Do Five9 and Gist have a free plan?
Gist lists a free plan; Five9 does not list one on its official pricing.