Dialpad vs Riverside: what each really costs
Team size
Billing
Dialpad
No plan for this billing option
No paid plan to compare for this billing option.
Riverside
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Dialpad | Riverside |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | Yes |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Dialpad vs Riverside: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Dialpad
- Voice callingDialpad provides business voice calling.
- Video callsRun video calls for business.
- Business text messagingSend business text messages.
- AI transcriptionCalls can be transcribed with AI.
- Auto attendantIncludes an auto attendant for incoming calls.
- Call recordingRecord calls.
- AI Live CoachReal-time AI coaching for teams on calls.
Source:dialpad.com/features ·
Riverside
- 4K local recordingRecord up to 4K video and uncompressed audio unaffected by internet.
- Separate track recordingEach participant is recorded on separate tracks.
- Text-based editingEdit video by cutting and pasting in the transcript.
- AI audio enhancementAI removes noise and polishes audio.
- Animated captionsOne-click customizable animated captions.
- AI clipsTurn one recording into clips with AI.
- Live streamingStream in full HD to LinkedIn, YouTube, Instagram, Twitch and more.
- Podcast distributionPublish podcasts to Spotify, Apple, YouTube and more.
Source:riverside.com ·
Dialpad vs Riverside pricing questions
How much do Dialpad and Riverside cost?
Dialpad paid plans start at $15/user/month (Connect Standard). Riverside paid plans start at $24 per month, billed $288 annually (Pro Annual).
Is Dialpad or Riverside cheaper for 5 users?
Riverside is cheaper for 5 users: $288 per year on Pro Annual, against $900 per year for Dialpad on Connect Standard. That is $612 less per year, before tax.
Is Dialpad or Riverside cheaper for 10 users?
Riverside is cheaper for 10 users: $288 per year on Pro Annual, against $1,800 per year for Dialpad on Connect Standard. That is $1,512 less per year, before tax.
Is Dialpad or Riverside cheaper for 25 users?
Riverside is cheaper for 25 users: $288 per year on Pro Annual, against $4,500 per year for Dialpad on Connect Standard. That is $4,212 less per year, before tax.
Do Dialpad and Riverside have a free plan?
Riverside lists a free plan; Dialpad does not list one on its official pricing.