Chatwoot vs JustCall: what each really costs
Team size
Billing
Chatwoot
No plan for this billing option
No paid plan to compare for this billing option.
JustCall
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Chatwoot | JustCall |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | Yes | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Chatwoot vs JustCall: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Chatwoot
- Omnichannel inboxWebsite, email, social and messaging threaded into one queue.
- Captain AI agentAutomates conversations, suggests replies and supports any language.
- Email integrationConnect Outlook, Gmail or any IMAP/SMTP inbox with threaded replies.
- Voice callsInbound and outbound calls recorded, transcribed and threaded in the inbox.
- Help centerA flexible knowledge base for customer self-service.
- Macros and automationsBundle replies, labels and snoozes, and fire them automatically by rules.
- Auto-translateTranslates every incoming message so agents reply in their own language.
- Live chat widget customizationSet the widget colour, logo and copy to match your product.
Source:chatwoot.com ·
JustCall
- Numbers in 70+ countriesLocal, international and toll-free numbers in over 70 countries.
- Sales dialersPower, dynamic and 10-line parallel dialers.
- Unified messaging inboxSMS, MMS and WhatsApp in one inbox.
- AI Voice AgentAI answers calls, resolves inquiries, books meetings and escalates to humans.
- Call coaching and summariesOn-call suggestions, AI summaries and call scores.
- CRM integrationsNative integrations with HubSpot, Salesforce and 70+ tools.
- Visual workflow builderCombine call routing and SMS automation in a visual builder.
Source:justcall.io ·
Chatwoot vs JustCall pricing questions
How much do Chatwoot and JustCall cost?
Chatwoot paid plans start at $19/user/month (Startups). JustCall paid plans start at $29/user/month (Team).
Is Chatwoot or JustCall cheaper for 5 users?
Chatwoot is cheaper for 5 users: $1,140 per year on Startups, against $1,740 per year for JustCall on Team. That is $600 less per year, before tax.
Is Chatwoot or JustCall cheaper for 10 users?
Chatwoot is cheaper for 10 users: $2,280 per year on Startups, against $3,480 per year for JustCall on Team. That is $1,200 less per year, before tax.
Is Chatwoot or JustCall cheaper for 25 users?
Chatwoot is cheaper for 25 users: $5,700 per year on Startups, against $8,700 per year for JustCall on Team. That is $3,000 less per year, before tax.
Do Chatwoot and JustCall have a free plan?
Chatwoot lists a free plan; JustCall does not list one on its official pricing.