Broadvoice vs Talkroute: what each really costs
Team size
Billing
Broadvoice
No plan for this billing option
No paid plan to compare for this billing option.
Talkroute
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Broadvoice | Talkroute |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Broadvoice vs Talkroute: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Broadvoice
- Omnichannel contact centerContact center with intelligent routing, real-time monitoring and built-in AI.
- Unified communicationsCombines calls, messages and meetings in one place.
- Queue and agent visibilityGives visibility across queues, agents and interactions with AI-driven insights.
- AI task automationAI handles routine tasks and automates workflows and system updates.
- Outbound call automationAutomates outbound calling to raise agent productivity.
- CRM integrationConnects CRM data so agents see full customer context.
Source:broadvoice.com ·
Talkroute
- Calling appAn app with a simple interface for handling client calls.
- SMS and MMS textingSMS and MMS messaging is built into every plan.
- Video conferencingNo-download video conferencing for remote collaboration.
- Voicemail managementCustomizable voicemail notifications and greetings for teams.
- Phone menusCustom phone menus route callers to the right person or department.
- Warm transfersTransfer active calls to teammates with a warm handoff.
- Custom business hoursCalls route differently after hours and on weekends.
- Automatic call recordingRecords inbound and outbound calls automatically.
Source:talkroute.com ·
Broadvoice vs Talkroute pricing questions
How much do Broadvoice and Talkroute cost?
Broadvoice paid plans start at $10/user/month (Metered). Talkroute paid plans start at $19/user/month (Basic).
Is Broadvoice or Talkroute cheaper for 5 users?
Talkroute is cheaper for 5 users: $468 per year on Plus, against $600 per year for Broadvoice on Metered. That is $132 less per year, before tax.
Is Broadvoice or Talkroute cheaper for 10 users?
Talkroute is cheaper for 10 users: $468 per year on Plus, against $1,200 per year for Broadvoice on Metered. That is $732 less per year, before tax.
Is Broadvoice or Talkroute cheaper for 25 users?
Talkroute is cheaper for 25 users: $468 per year on Plus, against $3,000 per year for Broadvoice on Metered. That is $2,532 less per year, before tax.