Broadvoice vs JivoChat: what each really costs
Team size
Billing
Broadvoice
No plan for this billing option
No paid plan to compare for this billing option.
JivoChat
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Broadvoice | JivoChat |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | Yes |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Broadvoice vs JivoChat: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Broadvoice
- Omnichannel contact centerContact center with intelligent routing, real-time monitoring and built-in AI.
- Unified communicationsCombines calls, messages and meetings in one place.
- Queue and agent visibilityGives visibility across queues, agents and interactions with AI-driven insights.
- AI task automationAI handles routine tasks and automates workflows and system updates.
- Outbound call automationAutomates outbound calling to raise agent productivity.
- CRM integrationConnects CRM data so agents see full customer context.
Source:broadvoice.com ·
JivoChat
- Instagram integrationAnswers Instagram DMs, reactions and mentions alongside other messengers.
- Facebook integrationManages Facebook conversations in the same inbox.
- Email handlingHandles customer emails inside Jivo.
- Apple Business ChatProvides support through Apple Business Chat.
- Desktop appDesktop app corrects typos, suggests saved phrases and shows visitor info.
- AI writing assistantIntegrated OpenAI technology helps agents write replies.
- TelephonyConnects a phone number, manages calls and monitors call quality.
- Customer data storageKeeps customers' personal data in JivoChat rather than on staff phones.
Source:jivochat.com ·
Broadvoice vs JivoChat pricing questions
How much do Broadvoice and JivoChat cost?
Broadvoice paid plans start at $10/user/month (Metered). JivoChat paid plans start at $28/user/month (Basic).
Is Broadvoice or JivoChat cheaper for 5 users?
Broadvoice is cheaper for 5 users: $600 per year on Metered, against $1,680 per year for JivoChat on Basic. That is $1,080 less per year, before tax.
Is Broadvoice or JivoChat cheaper for 10 users?
Broadvoice is cheaper for 10 users: $1,200 per year on Metered, against $3,360 per year for JivoChat on Basic. That is $2,160 less per year, before tax.
Is Broadvoice or JivoChat cheaper for 25 users?
Broadvoice is cheaper for 25 users: $3,000 per year on Metered, against $8,400 per year for JivoChat on Basic. That is $5,400 less per year, before tax.
Do Broadvoice and JivoChat have a free plan?
JivoChat lists a free plan; Broadvoice does not list one on its official pricing.