Broadvoice vs iPlum: what each really costs
Team size
Billing
Broadvoice
No plan for this billing option
No paid plan to compare for this billing option.
iPlum
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Broadvoice | iPlum |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Broadvoice vs iPlum: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Broadvoice
- Omnichannel contact centerContact center with intelligent routing, real-time monitoring and built-in AI.
- Unified communicationsCombines calls, messages and meetings in one place.
- Queue and agent visibilityGives visibility across queues, agents and interactions with AI-driven insights.
- AI task automationAI handles routine tasks and automates workflows and system updates.
- Outbound call automationAutomates outbound calling to raise agent productivity.
- CRM integrationConnects CRM data so agents see full customer context.
Source:broadvoice.com ·
iPlum
- Business hour routingRoutes calls automatically according to business hours.
- Missed call auto-textSends an automatic business text when a call or text is missed.
- Carrier or Wi-Fi callingUse the phone's voice network or switch to internet mode over Wi-Fi or mobile data.
- Encrypted textingSecure, encrypted messaging for legal and healthcare businesses.
- Call recordingRecords incoming and outgoing iPlum calls with an optional consent message.
- Usage reportsReports give insight into usage patterns for account management.
- Voicemail to textVoicemails arrive as text transcripts and audio files in your inbox.
Source:iplum.com ·
Broadvoice vs iPlum pricing questions
How much do Broadvoice and iPlum cost?
Broadvoice paid plans start at $10/user/month (Metered). iPlum paid plans start at $8.99/user/month (Standard).
Is Broadvoice or iPlum cheaper for 5 users?
iPlum is cheaper for 5 users: $539.40 per year on Standard, against $600 per year for Broadvoice on Metered. That is $60.60 less per year, before tax.
Is Broadvoice or iPlum cheaper for 10 users?
iPlum is cheaper for 10 users: $1,078.80 per year on Standard, against $1,200 per year for Broadvoice on Metered. That is $121.20 less per year, before tax.
Is Broadvoice or iPlum cheaper for 25 users?
iPlum is cheaper for 25 users: $2,697 per year on Standard, against $3,000 per year for Broadvoice on Metered. That is $303 less per year, before tax.