Broadvoice vs HappyFox: what each really costs
Team size
Billing
Broadvoice
No plan for this billing option
No paid plan to compare for this billing option.
HappyFox
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Broadvoice | HappyFox |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Broadvoice vs HappyFox: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Broadvoice
- Omnichannel contact centerContact center with intelligent routing, real-time monitoring and built-in AI.
- Unified communicationsCombines calls, messages and meetings in one place.
- Queue and agent visibilityGives visibility across queues, agents and interactions with AI-driven insights.
- AI task automationAI handles routine tasks and automates workflows and system updates.
- Outbound call automationAutomates outbound calling to raise agent productivity.
- CRM integrationConnects CRM data so agents see full customer context.
Source:broadvoice.com ·
HappyFox
- Omnichannel queueBrings email, phone and social requests into one queue.
- Ticket organizationOrganizes tickets by status, priority, category and assignee.
- Self-service help centerGives customers a searchable help center for common questions.
- Smart Rules automationSmart Rules route tickets and automate routine actions.
- ReportingTracks ticket activity and agent performance in one view.
- Custom fieldsCaptures the details your team needs with custom fields.
- Audit logsTracks who changed what with audit logs.
- Two-factor authenticationControls agent access with two-factor authentication and security policies.
Source:happyfox.com ·
Broadvoice vs HappyFox pricing questions
How much do Broadvoice and HappyFox cost?
Broadvoice paid plans start at $10/user/month (Metered). HappyFox paid plans start at $0.33 per resolution (Chatbot).
Is Broadvoice or HappyFox cheaper for 5 users?
HappyFox is cheaper for 5 users: $60 per year on Assist AI, against $600 per year for Broadvoice on Metered. That is $540 less per year, before tax.
Is Broadvoice or HappyFox cheaper for 10 users?
HappyFox is cheaper for 10 users: $120 per year on Assist AI, against $1,200 per year for Broadvoice on Metered. That is $1,080 less per year, before tax.
Is Broadvoice or HappyFox cheaper for 25 users?
HappyFox is cheaper for 25 users: $300 per year on Assist AI, against $3,000 per year for Broadvoice on Metered. That is $2,700 less per year, before tax.