Broadvoice vs Groove: what each really costs

Team size

Billing

Broadvoice

No plan for this billing option

No paid plan to compare for this billing option.

Groove

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleBroadvoiceGroove
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Broadvoice vs Groove: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Broadvoice

  • Omnichannel contact centerContact center with intelligent routing, real-time monitoring and built-in AI.
  • Unified communicationsCombines calls, messages and meetings in one place.
  • Queue and agent visibilityGives visibility across queues, agents and interactions with AI-driven insights.
  • AI task automationAI handles routine tasks and automates workflows and system updates.
  • Outbound call automationAutomates outbound calling to raise agent productivity.
  • CRM integrationConnects CRM data so agents see full customer context.

Source:broadvoice.com ·

Groove

We have not listed Groove features yet.

Broadvoice vs Groove pricing questions

  1. How much do Broadvoice and Groove cost?

    Broadvoice paid plans start at $10/user/month (Metered). Groove paid plans start at $49 / month (Starter).

  2. Is Broadvoice or Groove cheaper for 5 users?

    Groove is cheaper for 5 users: $588 per year on Starter, against $600 per year for Broadvoice on Metered. That is $12 less per year, before tax.

  3. Is Broadvoice or Groove cheaper for 10 users?

    Groove is cheaper for 10 users: $588 per year on Starter, against $1,200 per year for Broadvoice on Metered. That is $612 less per year, before tax.

  4. Is Broadvoice or Groove cheaper for 25 users?

    Groove is cheaper for 25 users: $588 per year on Starter, against $3,000 per year for Broadvoice on Metered. That is $2,412 less per year, before tax.