Broadvoice vs Gorgias: what each really costs
Team size
Billing
Broadvoice
No plan for this billing option
No paid plan to compare for this billing option.
Gorgias
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Broadvoice | Gorgias |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Broadvoice vs Gorgias: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Broadvoice
- Omnichannel contact centerContact center with intelligent routing, real-time monitoring and built-in AI.
- Unified communicationsCombines calls, messages and meetings in one place.
- Queue and agent visibilityGives visibility across queues, agents and interactions with AI-driven insights.
- AI task automationAI handles routine tasks and automates workflows and system updates.
- Outbound call automationAutomates outbound calling to raise agent productivity.
- CRM integrationConnects CRM data so agents see full customer context.
Source:broadvoice.com ·
Gorgias
- Human handoffHand off conversations to human agents with context.
- Omnichannel inboxEmail, chat, SMS, WhatsApp, Instagram and Facebook in one view.
- In-conversation actionsCancel, discount or upsell directly inside the conversation.
- Native Shopify dataPull up any order, customer or product without leaving the ticket.
- Prebuilt integrationsRecharge, Klaviyo, Yotpo and more connected out of the box.
- Ticket routingRoute, assign and manage tickets across your team.
- Revenue reportingSee how much revenue your support team generates.
- AI guardrailsApply your tone, policies and SOPs with built-in guardrails.
Source:gorgias.com ·
Broadvoice vs Gorgias pricing questions
How much do Broadvoice and Gorgias cost?
Broadvoice paid plans start at $10/user/month (Metered). Gorgias paid plans start at $10 /mo (Starter).
Is Broadvoice or Gorgias cheaper for 5 users?
Gorgias is cheaper for 5 users: $120 per year on Starter, against $600 per year for Broadvoice on Metered. That is $480 less per year, before tax.
Is Broadvoice or Gorgias cheaper for 10 users?
Gorgias is cheaper for 10 users: $120 per year on Starter, against $1,200 per year for Broadvoice on Metered. That is $1,080 less per year, before tax.
Is Broadvoice or Gorgias cheaper for 25 users?
Gorgias is cheaper for 25 users: $120 per year on Starter, against $3,000 per year for Broadvoice on Metered. That is $2,880 less per year, before tax.