Broadvoice vs Front: what each really costs
Team size
Billing
Broadvoice
No plan for this billing option
No paid plan to compare for this billing option.
Front
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Broadvoice | Front |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Broadvoice vs Front: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Broadvoice
- Omnichannel contact centerContact center with intelligent routing, real-time monitoring and built-in AI.
- Unified communicationsCombines calls, messages and meetings in one place.
- Queue and agent visibilityGives visibility across queues, agents and interactions with AI-driven insights.
- AI task automationAI handles routine tasks and automates workflows and system updates.
- Outbound call automationAutomates outbound calling to raise agent productivity.
- CRM integrationConnects CRM data so agents see full customer context.
Source:broadvoice.com ·
Front
- Autopilot agentsCreate custom Autopilot AI agents that follow your policies.
- Bring your own agentsBring AI agents built elsewhere into Front.
- Agent assignmentAssign agents to conversations automatically or @mention them on a thread.
- Omnichannel inboxCoordinate customer work across email, chat, SMS and WhatsApp.
- IntegrationsOut-of-the-box integrations power workflow automations.
- Interaction QAAutomatically evaluate every interaction across teams and agents.
- Customer historySee full customer history across conversations, decisions and next steps.
Source:front.com ·
Broadvoice vs Front pricing questions
How much do Broadvoice and Front cost?
Broadvoice paid plans start at $10/user/month (Metered). Front paid plans start at $25 /seat/mo, up to 10 seats (Starter).
Is Broadvoice or Front cheaper for 5 users?
Broadvoice is cheaper for 5 users: $600 per year on Metered, against $1,500 per year for Front on Starter. That is $900 less per year, before tax.
Is Broadvoice or Front cheaper for 10 users?
Broadvoice is cheaper for 10 users: $1,200 per year on Metered, against $3,000 per year for Front on Starter. That is $1,800 less per year, before tax.
Is Broadvoice or Front cheaper for 25 users?
Broadvoice is cheaper for 25 users: $3,000 per year on Metered, against $19,500 per year for Front on Professional. That is $16,500 less per year, before tax.