Broadvoice vs Chatwoot: what each really costs
Team size
Billing
Broadvoice
No plan for this billing option
No paid plan to compare for this billing option.
Chatwoot
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Broadvoice | Chatwoot |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | Yes |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Broadvoice vs Chatwoot: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Broadvoice
- Omnichannel contact centerContact center with intelligent routing, real-time monitoring and built-in AI.
- Unified communicationsCombines calls, messages and meetings in one place.
- Queue and agent visibilityGives visibility across queues, agents and interactions with AI-driven insights.
- AI task automationAI handles routine tasks and automates workflows and system updates.
- Outbound call automationAutomates outbound calling to raise agent productivity.
- CRM integrationConnects CRM data so agents see full customer context.
Source:broadvoice.com ·
Chatwoot
- Omnichannel inboxWebsite, email, social and messaging threaded into one queue.
- Captain AI agentAutomates conversations, suggests replies and supports any language.
- Email integrationConnect Outlook, Gmail or any IMAP/SMTP inbox with threaded replies.
- Voice callsInbound and outbound calls recorded, transcribed and threaded in the inbox.
- Help centerA flexible knowledge base for customer self-service.
- Macros and automationsBundle replies, labels and snoozes, and fire them automatically by rules.
- Auto-translateTranslates every incoming message so agents reply in their own language.
- Live chat widget customizationSet the widget colour, logo and copy to match your product.
Source:chatwoot.com ·
Broadvoice vs Chatwoot pricing questions
How much do Broadvoice and Chatwoot cost?
Broadvoice paid plans start at $10/user/month (Metered). Chatwoot paid plans start at $19/user/month (Startups).
Is Broadvoice or Chatwoot cheaper for 5 users?
Broadvoice is cheaper for 5 users: $600 per year on Metered, against $1,140 per year for Chatwoot on Startups. That is $540 less per year, before tax.
Is Broadvoice or Chatwoot cheaper for 10 users?
Broadvoice is cheaper for 10 users: $1,200 per year on Metered, against $2,280 per year for Chatwoot on Startups. That is $1,080 less per year, before tax.
Is Broadvoice or Chatwoot cheaper for 25 users?
Broadvoice is cheaper for 25 users: $3,000 per year on Metered, against $5,700 per year for Chatwoot on Startups. That is $2,700 less per year, before tax.
Do Broadvoice and Chatwoot have a free plan?
Chatwoot lists a free plan; Broadvoice does not list one on its official pricing.