Botpress vs Re:amaze: what each really costs

Team size

Billing

Botpress

No plan for this billing option

No paid plan to compare for this billing option.

Re:amaze

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleBotpressRe:amaze
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planYesNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Botpress vs Re:amaze: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Botpress

  • Autonomous ticket resolutionAI agents resolve support requests end to end without the support team.
  • Context-aware handoffAgents take over tickets with history, account details and prior troubleshooting.
  • Account and billing changesChanges plans, updates billing details or fixes account errors directly.
  • Automated refundsApproves and issues refunds under the same conditions as a human agent.
  • Proactive outreachContacts customers before an upcoming limit, renewal or change.
  • Botpress Desk helpdeskA full ticket management system, or works on top of an existing helpdesk.
  • Scalable AWS infrastructureRuns on AWS with automatic scaling and no maintenance required.
  • Security and complianceSOC II certified, GDPR compliant and penetration tested by KPMG.

Source:botpress.com ·

Re:amaze

  • Helpdesk automationAutomate common tasks with workflow macros and AI.
  • AI AgentAn AI Agent that assists customers around the clock.
  • Cues messagingSend automated, targeted AI-generated messages to website visitors.
  • Live dashboardMonitor visitor browsing, shopping data and location and message them directly.
  • AI knowledge baseKnowledge base articles train your AI Agent and chatbots.
  • Peek co-browsingCo-browse to see customer roadblocks in real time.
  • Office hours and shiftsSet office hours, vacation days and individual staff shifts.

Source:reamaze.com ·

Botpress vs Re:amaze pricing questions

  1. How much do Botpress and Re:amaze cost?

    Botpress paid plans start at $150 /mo, billed annually (Plus). Re:amaze paid plans start at $29 per Team Member per Month (Basic).

  2. Is Botpress or Re:amaze cheaper for 5 users?

    Re:amaze is cheaper for 5 users: $348 per year on Basic, against $1,800 per year for Botpress on Plus. That is $1,452 less per year, before tax.

  3. Is Botpress or Re:amaze cheaper for 10 users?

    Re:amaze is cheaper for 10 users: $348 per year on Basic, against $1,800 per year for Botpress on Plus. That is $1,452 less per year, before tax.

  4. Is Botpress or Re:amaze cheaper for 25 users?

    Re:amaze is cheaper for 25 users: $348 per year on Basic, against $1,800 per year for Botpress on Plus. That is $1,452 less per year, before tax.

  5. Do Botpress and Re:amaze have a free plan?

    Botpress lists a free plan; Re:amaze does not list one on its official pricing.