Botpress vs JustCall: what each really costs
Team size
Billing
Botpress
No plan for this billing option
No paid plan to compare for this billing option.
JustCall
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Botpress | JustCall |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | Yes | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Botpress vs JustCall: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Botpress
- Autonomous ticket resolutionAI agents resolve support requests end to end without the support team.
- Context-aware handoffAgents take over tickets with history, account details and prior troubleshooting.
- Account and billing changesChanges plans, updates billing details or fixes account errors directly.
- Automated refundsApproves and issues refunds under the same conditions as a human agent.
- Proactive outreachContacts customers before an upcoming limit, renewal or change.
- Botpress Desk helpdeskA full ticket management system, or works on top of an existing helpdesk.
- Scalable AWS infrastructureRuns on AWS with automatic scaling and no maintenance required.
- Security and complianceSOC II certified, GDPR compliant and penetration tested by KPMG.
Source:botpress.com ·
JustCall
- Numbers in 70+ countriesLocal, international and toll-free numbers in over 70 countries.
- Sales dialersPower, dynamic and 10-line parallel dialers.
- Unified messaging inboxSMS, MMS and WhatsApp in one inbox.
- AI Voice AgentAI answers calls, resolves inquiries, books meetings and escalates to humans.
- Call coaching and summariesOn-call suggestions, AI summaries and call scores.
- CRM integrationsNative integrations with HubSpot, Salesforce and 70+ tools.
- Visual workflow builderCombine call routing and SMS automation in a visual builder.
Source:justcall.io ·
Botpress vs JustCall pricing questions
How much do Botpress and JustCall cost?
Botpress paid plans start at $150 /mo, billed annually (Plus). JustCall paid plans start at $29/user/month (Team).
Is Botpress or JustCall cheaper for 5 users?
JustCall is cheaper for 5 users: $1,740 per year on Team, against $1,800 per year for Botpress on Plus. That is $60 less per year, before tax.
Is Botpress or JustCall cheaper for 10 users?
Botpress is cheaper for 10 users: $1,800 per year on Plus, against $3,480 per year for JustCall on Team. That is $1,680 less per year, before tax.
Is Botpress or JustCall cheaper for 25 users?
Botpress is cheaper for 25 users: $1,800 per year on Plus, against $8,700 per year for JustCall on Team. That is $6,900 less per year, before tax.
Do Botpress and JustCall have a free plan?
Botpress lists a free plan; JustCall does not list one on its official pricing.