Botpress vs HappyFox: what each really costs
Team size
Billing
Botpress
No plan for this billing option
No paid plan to compare for this billing option.
HappyFox
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Botpress | HappyFox |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | Yes | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Botpress vs HappyFox: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Botpress
- Autonomous ticket resolutionAI agents resolve support requests end to end without the support team.
- Context-aware handoffAgents take over tickets with history, account details and prior troubleshooting.
- Account and billing changesChanges plans, updates billing details or fixes account errors directly.
- Automated refundsApproves and issues refunds under the same conditions as a human agent.
- Proactive outreachContacts customers before an upcoming limit, renewal or change.
- Botpress Desk helpdeskA full ticket management system, or works on top of an existing helpdesk.
- Scalable AWS infrastructureRuns on AWS with automatic scaling and no maintenance required.
- Security and complianceSOC II certified, GDPR compliant and penetration tested by KPMG.
Source:botpress.com ·
HappyFox
- Omnichannel queueBrings email, phone and social requests into one queue.
- Ticket organizationOrganizes tickets by status, priority, category and assignee.
- Self-service help centerGives customers a searchable help center for common questions.
- Smart Rules automationSmart Rules route tickets and automate routine actions.
- ReportingTracks ticket activity and agent performance in one view.
- Custom fieldsCaptures the details your team needs with custom fields.
- Audit logsTracks who changed what with audit logs.
- Two-factor authenticationControls agent access with two-factor authentication and security policies.
Source:happyfox.com ·
Botpress vs HappyFox pricing questions
How much do Botpress and HappyFox cost?
Botpress paid plans start at $150 /mo, billed annually (Plus). HappyFox paid plans start at $0.33 per resolution (Chatbot).
Is Botpress or HappyFox cheaper for 5 users?
HappyFox is cheaper for 5 users: $60 per year on Assist AI, against $1,800 per year for Botpress on Plus. That is $1,740 less per year, before tax.
Is Botpress or HappyFox cheaper for 10 users?
HappyFox is cheaper for 10 users: $120 per year on Assist AI, against $1,800 per year for Botpress on Plus. That is $1,680 less per year, before tax.
Is Botpress or HappyFox cheaper for 25 users?
HappyFox is cheaper for 25 users: $300 per year on Assist AI, against $1,800 per year for Botpress on Plus. That is $1,500 less per year, before tax.
Do Botpress and HappyFox have a free plan?
Botpress lists a free plan; HappyFox does not list one on its official pricing.