Botpress vs Gist: what each really costs
Team size
Billing
Botpress
No plan for this billing option
No paid plan to compare for this billing option.
Gist
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Botpress | Gist |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | Yes | Yes |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Botpress vs Gist: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Botpress
- Autonomous ticket resolutionAI agents resolve support requests end to end without the support team.
- Context-aware handoffAgents take over tickets with history, account details and prior troubleshooting.
- Account and billing changesChanges plans, updates billing details or fixes account errors directly.
- Automated refundsApproves and issues refunds under the same conditions as a human agent.
- Proactive outreachContacts customers before an upcoming limit, renewal or change.
- Botpress Desk helpdeskA full ticket management system, or works on top of an existing helpdesk.
- Scalable AWS infrastructureRuns on AWS with automatic scaling and no maintenance required.
- Security and complianceSOC II certified, GDPR compliant and penetration tested by KPMG.
Source:botpress.com ·
Gist
- Live chat with historyChat history is saved so customers can return on any device.
- Chat botsDesign a bot to triage conversations or acquire leads.
- Knowledge baseOne central place for customers to find answers and tips.
- Form builderBuild mobile responsive forms with a visual builder.
- Behavior-based email campaignsPersonalize content and create campaign series based on behavior.
- Text and email follow-upsSend automatic text and email follow-ups after form submissions.
- Sales pipelineBuild and manage a sales pipeline for your sales team.
- Calendar syncMeeting scheduling syncs with Google Calendar and Office 365 Calendar.
Source:getgist.com ·
Botpress vs Gist pricing questions
How much do Botpress and Gist cost?
Botpress paid plans start at $150 /mo, billed annually (Plus). Gist paid plans start at $29 per month (Professional (Support)).
Is Botpress or Gist cheaper for 5 users?
Gist is cheaper for 5 users: $348 per year on Professional (Support), against $1,800 per year for Botpress on Plus. That is $1,452 less per year, before tax.
Is Botpress or Gist cheaper for 10 users?
Gist is cheaper for 10 users: $348 per year on Professional (Support), against $1,800 per year for Botpress on Plus. That is $1,452 less per year, before tax.
Is Botpress or Gist cheaper for 25 users?
Gist is cheaper for 25 users: $348 per year on Professional (Support), against $1,800 per year for Botpress on Plus. That is $1,452 less per year, before tax.
Do Botpress and Gist have a free plan?
Yes, both list a free plan.