Allo vs Five9: what each really costs
Team size
Billing
Allo
No plan for this billing option
No paid plan to compare for this billing option.
Five9
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Allo | Five9 |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Allo vs Five9: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Allo
- Automatic call recordingRecording, transcript and AI summary start automatically when a call connects.
- AI follow-up actionsAllo sends reminders, assigns tasks, updates the CRM and books meetings for you.
- Automatic CRM loggingCalls, summaries, tags and texts are attached to the right CRM record.
- Call routing settingsChange business hours, routing and greetings in the app or via the AI.
- MCP server for AI clientsAn Allo MCP lets Claude, Cursor or other AI clients control the phone system.
- Number per seatEach seat gets its own number, with users added or removed anytime.
- International callingCall 192 destinations worldwide from your business number.
- CRM integrationsUse Allo inside HubSpot, Salesforce and thousands of other tools.
Source:withallo.com ·
Five9
- Intelligent routingRoutes every interaction to its best next step.
- AI and human blendMatches each interaction to the right mix of AI, people and workflows.
- Context-preserving handoffComplex conversations move to a live agent with context intact.
- Unified customer journeyAI agents, human agents and connected systems work as one journey.
- Workforce forecasting and schedulingBuilt-in forecasting and scheduling keep the workforce aligned.
Source:five9.com ·
Allo vs Five9 pricing questions
How much do Allo and Five9 cost?
Allo paid plans start at $32/user/month (Business). Five9 paid plans start at $119 per concurrent seat/month (Digital).
Is Allo or Five9 cheaper for 5 users?
Allo is cheaper for 5 users: $1,920 per year on Business, against $7,140 per year for Five9 on Digital. That is $5,220 less per year, before tax.
Is Allo or Five9 cheaper for 10 users?
Allo is cheaper for 10 users: $3,840 per year on Business, against $14,280 per year for Five9 on Digital. That is $10,440 less per year, before tax.
Is Allo or Five9 cheaper for 25 users?
Allo is cheaper for 25 users: $9,600 per year on Business, against $35,700 per year for Five9 on Digital. That is $26,100 less per year, before tax.