Salesforce Agentforce vs Pipeline CRM: what each really costs
Team size
Billing
Salesforce Agentforce
No plan for this billing option
No paid plan to compare for this billing option.
Pipeline CRM
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Salesforce Agentforce | Pipeline CRM |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Salesforce Agentforce vs Pipeline CRM: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Salesforce Agentforce
- Agent configurationSet up agents, subagents, actions and instructions in a few clicks.
- Agent ScriptGives builders precise control when creating business-ready agents.
- Agentforce VoiceAdds AI-powered voice to every channel.
- Multi-agent teamsBuild teams of AI agents that collaborate to solve complex problems.
- Built-in tuningFind bottlenecks, review performance and get recommendations from a built-in tuning tool.
- Agent orchestrationRoute work, share context and coordinate specialized agents across journeys.
- Flows automationUse Flows to create automations across any system.
- MuleSoft connectorsConnect agents to any system with MuleSoft API connectors.
Source:salesforce.com/agentforce ·
Pipeline CRM
- AI Copilot setupCopilot builds pipelines, fields and reports.
- Multiple pipelinesRuns separate pipelines for different sales cycles.
- Weighted forecastingForecasts revenue weighted by deal stage.
- Unlimited custom fieldsAdds custom fields to every record.
- Email syncLogs connected mailbox threads against the contact and deal.
- Email open trackingTracks email opens with in-app alerts.
- Business card scanningTurns a business card photo into a CRM contact.
- Deletion controlsAdmins can block deletion of records and configuration.
Source:pipelinecrm.com ·
Salesforce Agentforce vs Pipeline CRM pricing questions
How much do Salesforce Agentforce and Pipeline CRM cost?
Salesforce Agentforce paid plans start at $2 per conversation (Conversations). Pipeline CRM paid plans start at $25/user/month (Start (annual)).
Is Salesforce Agentforce or Pipeline CRM cheaper for 5 users?
Salesforce Agentforce is cheaper for 5 users: $300 per year on Agentforce User License, against $1,500 per year for Pipeline CRM on Start (annual). That is $1,200 less per year, before tax.
Is Salesforce Agentforce or Pipeline CRM cheaper for 10 users?
Salesforce Agentforce is cheaper for 10 users: $600 per year on Agentforce User License, against $3,000 per year for Pipeline CRM on Start (annual). That is $2,400 less per year, before tax.
Is Salesforce Agentforce or Pipeline CRM cheaper for 25 users?
Salesforce Agentforce is cheaper for 25 users: $1,500 per year on Agentforce User License, against $7,500 per year for Pipeline CRM on Start (annual). That is $6,000 less per year, before tax.