Salesforce Agentforce vs Outseta: what each really costs

Team size

Billing

Salesforce Agentforce

No plan for this billing option

No paid plan to compare for this billing option.

Outseta

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleSalesforce AgentforceOutseta
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Salesforce Agentforce vs Outseta: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Salesforce Agentforce

  • Agent configurationSet up agents, subagents, actions and instructions in a few clicks.
  • Agent ScriptGives builders precise control when creating business-ready agents.
  • Agentforce VoiceAdds AI-powered voice to every channel.
  • Multi-agent teamsBuild teams of AI agents that collaborate to solve complex problems.
  • Built-in tuningFind bottlenecks, review performance and get recommendations from a built-in tuning tool.
  • Agent orchestrationRoute work, share context and coordinate specialized agents across journeys.
  • Flows automationUse Flows to create automations across any system.
  • MuleSoft connectorsConnect agents to any system with MuleSoft API connectors.

Source:salesforce.com/agentforce ·

Outseta

  • Stripe paymentsConnect Stripe to accept payments with an optimized checkout.
  • Member CRMKeeps all member data in one place.
  • Email and notificationsMarketing, transactional and product emails in the same platform.
  • Live chat and ticketsRespond to members via live chat or support tickets.
  • Knowledge basePublish how-to content and documentation in a branded knowledge base.
  • AuthenticationUsers log in with email and password or a Google account.
  • Protected contentControl who can access your content.
  • Subscription analyticsTrack subscription metrics, engagement and reasons for cancellation.

Source:outseta.com ·

Salesforce Agentforce vs Outseta pricing questions

  1. How much do Salesforce Agentforce and Outseta cost?

    Salesforce Agentforce paid plans start at $2 per conversation (Conversations). Outseta paid plans start at $37 per month, billed yearly, up to 1,000 contacts, plus 2% transaction fee (Start Annual).

  2. Is Salesforce Agentforce or Outseta cheaper for 5 users?

    Salesforce Agentforce is cheaper for 5 users: $300 per year on Agentforce User License, against $444 per year for Outseta on Start Annual. That is $144 less per year, before tax.

  3. Is Salesforce Agentforce or Outseta cheaper for 10 users?

    Outseta is cheaper for 10 users: $444 per year on Start Annual, against $600 per year for Salesforce Agentforce on Agentforce User License. That is $156 less per year, before tax.

  4. Is Salesforce Agentforce or Outseta cheaper for 25 users?

    Outseta is cheaper for 25 users: $444 per year on Start Annual, against $1,500 per year for Salesforce Agentforce on Agentforce User License. That is $1,056 less per year, before tax.