Salesforce Agentforce vs Microsoft Dynamics 365 Sales: what each really costs
Team size
Billing
Salesforce Agentforce
No plan for this billing option
No paid plan to compare for this billing option.
Microsoft Dynamics 365 Sales
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Salesforce Agentforce | Microsoft Dynamics 365 Sales |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Salesforce Agentforce vs Microsoft Dynamics 365 Sales: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Salesforce Agentforce
- Agent configurationSet up agents, subagents, actions and instructions in a few clicks.
- Agent ScriptGives builders precise control when creating business-ready agents.
- Agentforce VoiceAdds AI-powered voice to every channel.
- Multi-agent teamsBuild teams of AI agents that collaborate to solve complex problems.
- Built-in tuningFind bottlenecks, review performance and get recommendations from a built-in tuning tool.
- Agent orchestrationRoute work, share context and coordinate specialized agents across journeys.
- Flows automationUse Flows to create automations across any system.
- MuleSoft connectorsConnect agents to any system with MuleSoft API connectors.
Source:salesforce.com/agentforce ·
Microsoft Dynamics 365 Sales
- Autonomous lead researchAgents research incoming leads automatically.
- AI scoringAI scoring models and prioritized work lists for qualification.
- Recommended actionsReceive recommended next actions within the flow of work.
- Sales guidanceShare automated guidance, including failure points in sequences.
- ForecastingPredict revenue and track performance against goals.
- External data for agentsExtend agents with external data sources.
- Configurable fields and viewsConfigure fields, dashboards and views to fit your sales method.
- Security rolesManage permissions and data with predefined security roles.
Salesforce Agentforce vs Microsoft Dynamics 365 Sales pricing questions
How much do Salesforce Agentforce and Microsoft Dynamics 365 Sales cost?
Salesforce Agentforce paid plans start at $2 per conversation (Conversations). Microsoft Dynamics 365 Sales paid plans start at $65/user/month (Sales Professional).
Is Salesforce Agentforce or Microsoft Dynamics 365 Sales cheaper for 5 users?
Salesforce Agentforce is cheaper for 5 users: $300 per year on Agentforce User License, against $3,900 per year for Microsoft Dynamics 365 Sales on Sales Professional. That is $3,600 less per year, before tax.
Is Salesforce Agentforce or Microsoft Dynamics 365 Sales cheaper for 10 users?
Salesforce Agentforce is cheaper for 10 users: $600 per year on Agentforce User License, against $7,800 per year for Microsoft Dynamics 365 Sales on Sales Professional. That is $7,200 less per year, before tax.
Is Salesforce Agentforce or Microsoft Dynamics 365 Sales cheaper for 25 users?
Salesforce Agentforce is cheaper for 25 users: $1,500 per year on Agentforce User License, against $19,500 per year for Microsoft Dynamics 365 Sales on Sales Professional. That is $18,000 less per year, before tax.