Salesforce Agentforce vs JustCall: what each really costs

Team size

Billing

Salesforce Agentforce

No plan for this billing option

No paid plan to compare for this billing option.

JustCall

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleSalesforce AgentforceJustCall
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Salesforce Agentforce vs JustCall: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Salesforce Agentforce

  • Agent configurationSet up agents, subagents, actions and instructions in a few clicks.
  • Agent ScriptGives builders precise control when creating business-ready agents.
  • Agentforce VoiceAdds AI-powered voice to every channel.
  • Multi-agent teamsBuild teams of AI agents that collaborate to solve complex problems.
  • Built-in tuningFind bottlenecks, review performance and get recommendations from a built-in tuning tool.
  • Agent orchestrationRoute work, share context and coordinate specialized agents across journeys.
  • Flows automationUse Flows to create automations across any system.
  • MuleSoft connectorsConnect agents to any system with MuleSoft API connectors.

Source:salesforce.com/agentforce ·

JustCall

  • Numbers in 70+ countriesLocal, international and toll-free numbers in over 70 countries.
  • Sales dialersPower, dynamic and 10-line parallel dialers.
  • Unified messaging inboxSMS, MMS and WhatsApp in one inbox.
  • AI Voice AgentAI answers calls, resolves inquiries, books meetings and escalates to humans.
  • Call coaching and summariesOn-call suggestions, AI summaries and call scores.
  • CRM integrationsNative integrations with HubSpot, Salesforce and 70+ tools.
  • Visual workflow builderCombine call routing and SMS automation in a visual builder.

Source:justcall.io ·

Salesforce Agentforce vs JustCall pricing questions

  1. How much do Salesforce Agentforce and JustCall cost?

    Salesforce Agentforce paid plans start at $2 per conversation (Conversations). JustCall paid plans start at $29/user/month (Team).

  2. Is Salesforce Agentforce or JustCall cheaper for 5 users?

    Salesforce Agentforce is cheaper for 5 users: $300 per year on Agentforce User License, against $1,740 per year for JustCall on Team. That is $1,440 less per year, before tax.

  3. Is Salesforce Agentforce or JustCall cheaper for 10 users?

    Salesforce Agentforce is cheaper for 10 users: $600 per year on Agentforce User License, against $3,480 per year for JustCall on Team. That is $2,880 less per year, before tax.

  4. Is Salesforce Agentforce or JustCall cheaper for 25 users?

    Salesforce Agentforce is cheaper for 25 users: $1,500 per year on Agentforce User License, against $8,700 per year for JustCall on Team. That is $7,200 less per year, before tax.