Salesforce Agentforce vs Insightly CRM: what each really costs

Team size

Billing

Salesforce Agentforce

No plan for this billing option

No paid plan to compare for this billing option.

Insightly CRM

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleSalesforce AgentforceInsightly CRM
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedNo free plan listed
Free trialNot statedYes

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Salesforce Agentforce vs Insightly CRM: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Salesforce Agentforce

  • Agent configurationSet up agents, subagents, actions and instructions in a few clicks.
  • Agent ScriptGives builders precise control when creating business-ready agents.
  • Agentforce VoiceAdds AI-powered voice to every channel.
  • Multi-agent teamsBuild teams of AI agents that collaborate to solve complex problems.
  • Built-in tuningFind bottlenecks, review performance and get recommendations from a built-in tuning tool.
  • Agent orchestrationRoute work, share context and coordinate specialized agents across journeys.
  • Flows automationUse Flows to create automations across any system.
  • MuleSoft connectorsConnect agents to any system with MuleSoft API connectors.

Source:salesforce.com/agentforce ·

Insightly CRM

  • Pipeline trackingTracks all pipeline data in one place.
  • Lead scoringAuto-scores leads and sends follow-ups.
  • Behavior-based automationAutomates follow-ups based on email opens, form submissions and behaviors.
  • No-code workflowsIntegrate apps and build custom workflows with drag-and-drop.
  • Multi-channel ticketingClients submit tickets through branded portals, email or web forms.
  • Client portalDedicated client portal for articles, FAQs, product updates and forums.
  • MCP for AI assistantsConnects the CRM to AI assistants like Claude and ChatGPT via MCP.

Source:insightly.com ·

Salesforce Agentforce vs Insightly CRM pricing questions

  1. How much do Salesforce Agentforce and Insightly CRM cost?

    Salesforce Agentforce paid plans start at $2 per conversation (Conversations). Insightly CRM paid plans start at $29/user/month (Plus).

  2. Is Salesforce Agentforce or Insightly CRM cheaper for 5 users?

    Salesforce Agentforce is cheaper for 5 users: $300 per year on Agentforce User License, against $1,740 per year for Insightly CRM on Plus. That is $1,440 less per year, before tax.

  3. Is Salesforce Agentforce or Insightly CRM cheaper for 10 users?

    Salesforce Agentforce is cheaper for 10 users: $600 per year on Agentforce User License, against $3,480 per year for Insightly CRM on Plus. That is $2,880 less per year, before tax.

  4. Is Salesforce Agentforce or Insightly CRM cheaper for 25 users?

    Salesforce Agentforce is cheaper for 25 users: $1,500 per year on Agentforce User License, against $8,700 per year for Insightly CRM on Plus. That is $7,200 less per year, before tax.