Salesforce Agentforce vs Gumloop: what each really costs

Team size

Billing

Salesforce Agentforce

No plan for this billing option

No paid plan to compare for this billing option.

Gumloop

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleSalesforce AgentforceGumloop
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Salesforce Agentforce vs Gumloop: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Salesforce Agentforce

  • Agent configurationSet up agents, subagents, actions and instructions in a few clicks.
  • Agent ScriptGives builders precise control when creating business-ready agents.
  • Agentforce VoiceAdds AI-powered voice to every channel.
  • Multi-agent teamsBuild teams of AI agents that collaborate to solve complex problems.
  • Built-in tuningFind bottlenecks, review performance and get recommendations from a built-in tuning tool.
  • Agent orchestrationRoute work, share context and coordinate specialized agents across journeys.
  • Flows automationUse Flows to create automations across any system.
  • MuleSoft connectorsConnect agents to any system with MuleSoft API connectors.

Source:salesforce.com/agentforce ·

Gumloop

  • Secure agent loginsAgents sign in with saved or 1Password credentials without seeing them.
  • Recorded browser sessionsRecords each session step by step with masked passwords in the audit log.
  • Regional browsing and CAPTCHAAgents browse from trusted connections in a chosen region and solve CAPTCHAs.
  • Credit usage trackingTracks organization-wide credit usage in real time.
  • Organization audit trailsCaptures audit trails of actions across the organization.
  • Self-hosted cloud deploymentCan be deployed inside your own AWS, Azure or Google Cloud environment.
  • Self-improving agentsAgents review their own runs and fix slow or costly steps.
  • Multiple connector accountsAn agent can use several accounts per connector and pick the right one.

Source:gumloop.com ·

Salesforce Agentforce vs Gumloop pricing questions

  1. How much do Salesforce Agentforce and Gumloop cost?

    Salesforce Agentforce paid plans start at $2 per conversation (Conversations). Gumloop paid plans start at $37 / month, starts at (Pro).

  2. Is Salesforce Agentforce or Gumloop cheaper for 5 users?

    Salesforce Agentforce is cheaper for 5 users: $300 per year on Agentforce User License, against $444 per year for Gumloop on Pro. That is $144 less per year, before tax.

  3. Is Salesforce Agentforce or Gumloop cheaper for 10 users?

    Gumloop is cheaper for 10 users: $444 per year on Pro, against $600 per year for Salesforce Agentforce on Agentforce User License. That is $156 less per year, before tax.

  4. Is Salesforce Agentforce or Gumloop cheaper for 25 users?

    Gumloop is cheaper for 25 users: $444 per year on Pro, against $1,500 per year for Salesforce Agentforce on Agentforce User License. That is $1,056 less per year, before tax.